User's Manual

Positioning the Talkman A500/T5 VMT..........................................................................................................31
Installing the Mounting Brackets for a Talkman A500/T5 VMT......................................................................31
Connecting Cables to the Power Supply and Attaching the Power Supply to a Vehicle...............................32
Connecting the A500/T5 VMT Device to a Vehicle's Power Source..............................................................34
Removal of an A500/T5 VMT Device from Vehicle........................................................................................35
VMT Installation Best Practices.....................................................................................................................36
Chapter 4: Chargers...........................................................................................39
T5/A500 Combination Charger......................................................................................................................39
Connecting the Power Supply to the T5/A500 Combination Charger.................................................40
T5/A500 Combination Charger Wall Mount.........................................................................................40
About LED Indicators..........................................................................................................................41
Chapter 5: Troubleshooting Equipment Problems..........................................43
I Can't Hear Anything Through the Headset..................................................................................................43
The Scanner will not Scan.............................................................................................................................43
The Device Beeps Every Few Seconds.........................................................................................................44
The Device Will Not Load a Voice Application...............................................................................................44
The Device Will Not Load an Operator Template..........................................................................................44
The Device Does Not Respond to Button Presses........................................................................................44
The Device Will Not Turn On..........................................................................................................................44
The Device Keeps Shutting Off......................................................................................................................45
Troubleshooting Guide for the Talkman A500/T5 Battery Charger................................................................45
Troubleshooting Problems Indicated by LED.................................................................................................47
About Error Messages....................................................................................................................................48
Numbered Error Messages.................................................................................................................48
Spoken Error Messages......................................................................................................................53
Contacting Technical Support........................................................................................................................57
General Information Needed for Most Support Requests ..................................................................57
Common Questions to Answer when Contacting Support..................................................................57
Enabling Device Logging in VoiceConsole..........................................................................................57
About Sending Equipment Back for Repairs..................................................................................................58
Packaging Items for Return to Honeywell...........................................................................................58
Sending Equipment Back for Repairs: Return Material Authorization (RMA) Procedures..................59
Troubleshooting VMT Configurations.............................................................................................................59
Appendix A: Specifications...............................................................................61
A500 Specifications........................................................................................................................................61
A500/T5 High-Performance Batteries Specifications.....................................................................................61
T5/A500 10-Bay Combination Charger Specifications...................................................................................62
T5/A500 Combination Charger Power Supply Specifications........................................................................63
Confidential: For informational use by Honeywell resellers and customers only
6 | Vocollect Talkman A500 Product Guide