User's Manual
Table Of Contents
- Contents
- About Honeywell Documentation
- Introduction
- Using the Talkman A500
- Charging an A500 or T5 Device
- Charging an A500 or T5 Battery in a Device
- Charging an A500 or T5-Series Battery
- Removing an A500, T2-Series or T5-Series Device From a Charger
- Inserting a Battery into a Talkman A500, T5-Series or T2-Series Device
- Removing a Battery from a Talkman A500, T5-Series or T2-Series Device
- Battery Warm-Up Time
- Easy Configuration
- Turning a Talkman Device On
- Turning a Talkman Device Off
- About LED Indicators
- Loading an Operator's Templates
- Adjusting the Voice
- Understanding Talkman Commands
- Options for Hearing Impaired Users
- Cleaning Procedures for Honeywell Equipment
- Charging an A500 or T5 Device
- Talkman A500 VMT
- Mounts for Talkman A500/T5 VMT
- Talkman A500/T5 VMT Accessories
- Positioning the Talkman A500/T5 VMT
- Installing the Mounting Brackets for a Talkman A500/T5 VMT
- Connecting Cables to the Power Supply and Attaching the Power Supply to a Vehicle
- Connecting the A500/T5 VMT Device to a Vehicle's Power Source
- Removal of an A500/T5 VMT Device from Vehicle
- VMT Installation Best Practices
- Chargers
- Troubleshooting Equipment Problems
- I Can't Hear Anything Through the Headset
- The Scanner will not Scan
- The Device Beeps Every Few Seconds
- The Device Will Not Load a Voice Application
- The Device Will Not Load an Operator Template
- The Device Does Not Respond to Button Presses
- The Device Will Not Turn On
- The Device Keeps Shutting Off
- Troubleshooting Guide for the Talkman A500/T5 Battery Charger
- Troubleshooting Problems Indicated by LED
- About Error Messages
- Contacting Technical Support
- About Sending Equipment Back for Repairs
- Troubleshooting VMT Configurations
- Specifications
- Accessories
- Part Numbers
- Template Training Options
- Compliance
- Index
The Device Keeps Shutting Off
1.
Change the battery.
2.
Make sure you are placing the battery on correctly.
3.
Check the battery compartment on the device to make sure it is not damaged. If it is damaged, send the
device back to Vocollect for repair.
4.
Check VoiceConsole for crash dump files with this device's specific serial number.
Troubleshooting Guide for the Talkman A500/T5 Battery Charger
This topic describes some of the issues that can arise with the Talkman A500/T5 Battery Charger, their causes
and how you can verify the cause.
If the steps don't work...Try these steps...If this occurs...
Have the charger replaced or
repaired. This is not able to be
corrected by a customer.
Check to see if the contacts on the
device and charger are clean. If
not, follow cleaning procedures and
retry.
A device without a battery will not
power up when placed in a
particular charger slot, but will
power up in other slots in either this
charger or another charger.
Have the charger replaced or
repaired. This is not able to be
corrected by a customer.
Examine the charger slot to
determine whether there is a
mechanical alignment issue. There
should be little or no space
between the front two plastic pegs
and the edge of the pocket. If an
item like a credit-card will fit in this
space, there may be an alignment
issue.
Have the charger replaced or
repaired. This is not able to be
corrected by a customer.
Verify that the device is properly
seated in the problem charger slot.
Verify that the device will charge in
another slot in the charger.
Have the charger replaced or
repaired. This is not able to be
corrected by a customer.
Verify that the charger AC power
cable is securely connected at both
ends.
The LEDs on the front of the
charger do not indicate that a
charge is in progress when a
battery is placed in a battery
pocket.
Have the charger replaced or
repaired. This is not able to be
corrected by a customer.
Verify that the AC wall receptacle
is receiving power.
Have the charger replaced or
repaired. This is not able to be
corrected by a customer.
Verify that the DC power line from
the charger power brick is also
securely connected.
Have the charger replaced or
repaired. This is not able to be
corrected by a customer.
Have the charger replaced or
repaired. This is not able to be
corrected by a customer.
The LEDs on the front of the
charger do not indicate that a
charge is in progress when a
battery is placed in a battery
pocket. A device without a battery
Confidential: For informational use by Honeywell resellers and customers only
Troubleshooting Equipment Problems | 45