Vocollect Talkman A500 Product Guide August 2015 ETP.PG.5010A.2015.
Notice About Honeywell Documentation Copyright 1987-2015 Honeywell International Inc. All rights reserved. Honeywell and its product names are among the trademarks and/or service marks owned by Honeywell International, Inc., or its subsidiaries. © Published By Honeywell Vocollect Solutions 703 Rodi Road Pittsburgh, PA 15235 +1 412 829-8145 fax +1 412 829-0972 http://www.vocollectvoice.com Confidentiality This documentation provides information for Honeywell customers who are using Honeywell products.
Contents | 5 Contents Chapter 1: Introduction........................................................................................9 Talkman Devices and Headsets......................................................................................................................9 General Safety Guidelines.............................................................................................................................10 Honeywell Battery Safety...................................................
| Vocollect Talkman A500 Product Guide Positioning the Talkman A500/T5 VMT..........................................................................................................31 Installing the Mounting Brackets for a Talkman A500/T5 VMT......................................................................31 Connecting Cables to the Power Supply and Attaching the Power Supply to a Vehicle...............................32 Connecting the A500/T5 VMT Device to a Vehicle's Power Source...................
Contents | 7 Appendix B: Accessories..................................................................................65 Pidion BM-170 Display...................................................................................................................................65 Connecting the Pidion BM-170 Display to a Talkman A500/A700......................................................66 T5/A500 Adjustable Shoulder Harness....................................................................................
| Vocollect Talkman A500 Product Guide Confidential: For informational use by Honeywell resellers and customers only
Chapter 1 Introduction The Vocollect Hardware Documentation and Product Guides contain comprehensive information about hardware products and peripherals.
| Vocollect Talkman A500 Product Guide Using Vocollect Adaptive Speech Recognition™, the headsets account for changes in speaking patterns over time and in different environments in order to improve voice recognition and system performance. Product Use and Care • • • • • • • Talkman devices are assembled under strict Vocollect manufacturing guidelines. Tampering with a device in any manner will void published operating specifications and may void the product warranty.
Introduction | 11 Honeywell Battery Safety Improper use of the battery may cause heat, fire, explosion, damage, or reduced battery capacity. Read and follow the handling instructions for the battery before and during use. The following are general cautions and guidelines only, and as such may not include every possible usage scenario. The manufacturer will not be liable for actions taken or accidents caused by any use not documented below.
| Vocollect Talkman A500 Product Guide • • • Never disassemble a battery. Do not leave a battery under strong sunshine, or expose a battery to rain or water. Store batteries in a rugged receptacle and cover with a lid. Contact Information Documentation Feedback Your feedback is vital to our documentation efforts. If you have difficulty with any of the procedures described in this document, contact Honeywell Vocollect Technical Support. Find most technical documentation on VoiceWorld, https://www.
Introduction | 13 Americas (outside U.S.), Australia, New Zealand Phone: +1 412-829-8145, option 3, option 2 Email: vocollectRequests@honeywell.com Europe, Middle East, Africa Phone: +44 (0) 1628 55 2903 Email: vocollectCSEMEA@honeywell.com Japan and Korea Phone: +813 6730 7234 Email: vocollectJapan@honeywell.com Honeywell Vocollect RMA To return equipment for repair, contact Honeywell Vocollect RMA to request an RMA number: Email: vocollectRMA@honeywell.
| Vocollect Talkman A500 Product Guide Patents and Intellectual Property For patent information, see http://www.hsmpats.com.
Chapter 2 Using the Talkman A500 Figure 1: Getting to Know the Vocollect Talkman® A500 1 - Battery 4 - Headset port 7 - Minus (—) button 2 - Battery release button 5 - Play/Pause button 8 - Operator button 3 - Maintenance port 6 - Plus (+) button 9 - Belt clip The Talkman® A500 couples a rugged design to function in harsh warehouse environments with wireless capabilities. The device supports Bluetooth technology to connect to display devices as well as other peripherals and headsets.
| Vocollect Talkman A500 Product Guide Charging an A500 or T5 Device Figure 2: Talkman A500/T5 High-Performance Battery The A500/T5 battery is a high-performance model. Unlike the T2 series batteries, which have contact points that are flush with the case, the A500/T5 battery features a pin-out design. Caution: A500/T5 series batteries and other Vocollect batteries are not interchangeable. If you try to insert the wrong battery into a device, you may damage the device and the battery.
Using the Talkman A500 | 17 Figure 3: Inserting a Battery Into the Charger 3. Place the battery into an open battery slot on the top level of the charger. When the battery is placed into the charger properly, the left LED indicator for the slot into which the battery was placed turns red. Note: The upper set of LED indicators apply to the charger's battery slots and the lower indicators apply to the devices' slots.
| Vocollect Talkman A500 Product Guide Figure 5: Properly Inserting a Battery 4. Push the back of the battery into place. You will hear a click when the battery is in place. Caution: Do not force the battery into the compartment. You may damage the battery or the device. If the battery does not snap easily into place, reposition the battery in the compartment and try again. Make sure the battery is firmly in place and can't be removed without pressing the battery release button.
Using the Talkman A500 | 19 3. Lift the battery out of the compartment. Battery Warm-Up Time If a battery has been used in a cold environment, it will not begin charging until it warms up sufficiently. Temperature of battery use Approximate warm-up time -4°C (24.8°F) 6 minutes -10°C (14.
| Vocollect Talkman A500 Product Guide Easy Configuration: Bringing Additional T5, T5m, and A500 Devices Online A single device has been configured using the Easy Configuration Initial Setup instructions and VoiceConsole Online Help. The following instructions are for configuring additional devices. 1. Place a properly configured T5, T5m, or A500 device in the transmit bay in the charger. When facing the charger bay, the transmit bay is the first bay on the right.
Using the Talkman A500 | 21 Turning a Talkman Device Off Use a button control to properly power off the Talkman device. In some cases, the device turns off automatically. In rare cases, a forced reset may be necessary. After the device is fully turned off, you can reboot it. Powering Off by Using the Play/Pause Button Press and hold the Play/Pause button until the LED indicator turns red. The device will store any data that has not been transmitted. After a few seconds, the device says, "Powering off.
| Vocollect Talkman A500 Product Guide About LED Indicators Vocollect Talkman devices, SRX and SRX2 headsets, and their chargers have LEDs that indicate the state of the equipment. These LEDs may be on, off or blink. In some cases an LED will blink, alternating between two colors. If the LEDs indicate that there is a problem, refer to information on troubleshooting to solve the problem. See also Troubleshooting Problems Indicated by LED.
Using the Talkman A500 | 23 Loading an Operator's Templates You need a device with a charged battery, headset, and any other equipment (belt, bar code reader) you are going to use. You must be within radio range. Make sure the device is on or sleeping. The LED indicator should be either solid green or blinking green (A500, T5-series and T2-series), solid green (T1), or have a solid green ring segment or a rotating green ring (A700). 1. Press the Operator button.
| Vocollect Talkman A500 Product Guide Adjusting the Pitch Make sure the device is on or sleeping. The LED indicator should be either solid green or blinking green (A500, T5-series and T2-series), solid green (T1), or have a solid green ring segment or a rotating green ring (A700). Note: You can only adjust the pitch for certain languages and certain Voices. 1. Press the Operator button. The device says "Current operator is operator name. Select menu item." 2.
Using the Talkman A500 | 25 3. Press the Operator button. If you use the + button to scroll through the options, Change Speed is the fourth menu item in the list. 4. Press the + button to make the voice faster or the — button to make the voice slower. The device says "faster" each time you press the + button and "slower" each time you press the — button. If the speed of the voice is at the fastest possible setting, the device says "This is fastest.
| Vocollect Talkman A500 Product Guide You want to... Spoken Command hear a list of vocabulary words that you can say at the current prompt "Talkman help" indicate a problem and send a snapshot of the log file to VoiceConsole (VoiceCatalyst 1.2 and newer only) "Talkman report problem" Options for Hearing Impaired Users Vocollect products are designed for persons with average levels of hearing.
Using the Talkman A500 | 27 While Honeywell equipment is manufactured and tested to be resistant to normal dirt and deposits from the workplace environment, the build-up of residue can damage the equipment and degrade performance over time. • • • Dirt or corrosion can prevent the proper seating of terminals in chargers and may cause intermittent charging. Talkman® Connector (TCO) contacts that build up dirt, chemicals, and corrosion may cause intermittent contact, static, and recognition problems.
Chapter 3 Talkman A500 VMT A Talkman A500 VMT is an A500 device with a battery adapter mounted to a vehicle, such as a forklift or motorized pallet jack. After the device is mounted, the battery adapter is placed in the battery area of the A500 device and connected to the vehicle’s power source. Talkman devices in this configuration may use any wired or wireless equipment (headsets, scanners, etc.).
| Vocollect Talkman A500 Product Guide Talkman A500/T5 VMT Accessories The Talkman A500/T5 VMT is designed to be installed using RAM® Mounting Systems hardware. Vocollect supplies a mounting bracket for the A500/T5 and mounting hardware from RAM Mounting Systems. Additional hardware mounting bracket options can be purchased directly from RAM Mounting Systems (www.ram-mount.com) to customize the installation. The A500/T5 VMT must be mounted to a sturdy surface.
Talkman A500 VMT | 31 Note: You may provide your own power supply, but it must supply 12-15V at 1 Amp and must be limited to less than 250VA (Watts). If you chose to provide your own, you are still required to purchase the battery adapter cable and battery adapter for final connection to the A500 or T5-Series device. Note: This configuration does not require you to connect the A500 or T5-Series device to the vehicle's power source.
| Vocollect Talkman A500 Product Guide 6. Attach the cable from the power supply to the battery adapter. To prevent vibration, the arm of the mounting bracket should not touch the stem of the ball of the base. In other words, the arm should not be tilted so far as to have these pieces touching.
Talkman A500 VMT | 33 3. On the cable from power supply to the vehicle’s power source, strip the three cables to expose approximately 5mm of copper. Ensure the cable is long enough to reach from the power supply to the vehicle’s power source. 4. On the yellow cable from the battery adapter to the power supply, strip the black and brown cable to expose approximately 5mm of copper. The Blue cable is not required; it can be trimmed where it exits the yellow cable.
| Vocollect Talkman A500 Product Guide Figure 17: Power Supply Attached to a Secure Surface on the Vehicle 9. Run the cable that connects the battery adapter to the power supply from the power supply to the location where the A500/T5 VMT will be mounted 10. Connect the yellow wire to the battery adapter by attaching the connector and tightening the nut. Connecting the A500/T5 VMT Device to a Vehicle's Power Source You will need the following equipment: • • • • • Two fuse holders from Cooper Bussman.
Talkman A500 VMT | 35 Figure 18: Attach the Power Supply 10. Secure the wires with cable ties. Removal of an A500/T5 VMT Device from Vehicle Talkman A500/T5 VMT components are designed for easy removal for occasional vehicle service, maintenance or flexible operational needs. Caution: Vocollect does not recommend removing the cables (CM-710-101, CM-710-102) from the battery adapter except when required for occasional service (i.e. once per month at maximum).
| Vocollect Talkman A500 Product Guide VMT Installation Best Practices Talkman devices and accessories are designed to provide reliable service when used as recommended. The thousands of Talkman VMT equipment users around the world who have followed the best practices outlined here are enjoying increased productivity with Talkman devices integrated on their vehicles. • Do not remove Talkman devices from VMT configurations Talkman VMT devices were designed and intended for easy installation.
Talkman A500 VMT | 37 • Consider additional options from RAM® Mounts The Vocollect parts provided for mounting Talkman devices represent a small set of the mounting options available from RAM Mounts (www.rammount.com). Vocollect only requires that customers purchase the BL-710-1, vehicle mount holder for Talkman.
| Vocollect Talkman A500 Product Guide Figure 22: Cables secured on a vehicle The cable end that connects to the battery adapter should have enough length to permit easy disconnection and docking of the battery adapter but not so much length that it could become snagged on something. The cable may be secured to the bottom of the adapter using the two holes on the bottom of the docking area of the adapter.
Chapter 4 Chargers Vocollect offers charger units that can charge one or more batteries individually or while inserted in Talkman devices. Talkman devices should be placed into a charger when not in use. The charger charges the device's battery while linking to the host computer to download new voice applications, reconfigure device settings, and update device software. Caution: • • Keep water and moisture away from the charger at all times.
| Vocollect Talkman A500 Product Guide • The T5/A500 charger may be fixed to a wall using the available wall mount kit. Note: Do not place a device into a charger without a battery attached to it. If a device that has been on and in use for more than eight hours will automatically power off and then back on after it has been in the charger for five minutes. Also, a device that has been in a charger for more than eight hours will automatically power off and then back on.
Chargers | 41 Installing the T5/A500 Charger Wall Mount Parts You will need • • • • • • • 1 mounting bracket 4 self-drilling screw anchors #10 4 washers, #10 flat, type B regular 4 screws, #10 Phillips pan head Drill with 1/8” bit Screw driver, #2 Phillips Drilling template sheet (included) 1. Using the drilling template, mark four holes for the anchors. Note that there are two sets of pilot markers; one set for wall studs with 12 inch centers and one set for wall studs with 16 inch centers.
| Vocollect Talkman A500 Product Guide Left Indicator Color Right Indicator Color If a device with a battery is the charger... Off Off Troubleshoot the problem Green Green The battery is charged and ready to use. Red Off The battery is being charged. Blinking Red Off The battery may not be inserted into the charger correctly. If the LED continues to blink red after inserting the battery into the charger correctly, troubleshoot the charger.
Chapter 5 Troubleshooting Equipment Problems Sometimes you will not see an LED indicator change or hear an error message, but will see some other sign of trouble. Find the description below that most accurately describes what you see. Follow the steps in sequence until the issue is resolved; start with the first option and see if that solves your problem before moving on to the second.
| Vocollect Talkman A500 Product Guide The Device Beeps Every Few Seconds 1. Wait for a few minutes. The voice engine may just be communicating with the host. 2. If the beeping continues beyond a few minutes, see the administrator. 3. The administrator can check device logs in VoiceConsole to attempt to diagnose the problem. The Device Will Not Load a Voice Application 1. 2. 3. 4. 5. 6. 7. Try loading the voice application again. See the VoiceConsole online help for instructions.
Troubleshooting Equipment Problems | 45 The Device Keeps Shutting Off 1. Change the battery. 2. Make sure you are placing the battery on correctly. 3. Check the battery compartment on the device to make sure it is not damaged. If it is damaged, send the device back to Vocollect for repair. 4. Check VoiceConsole for crash dump files with this device's specific serial number.
| Vocollect Talkman A500 Product Guide If this occurs... Try these steps... If the steps don't work... is placed in a slot and powers on. This occurs in all slots. The battery charger slot’s LEDs blink red immediately after a battery or device with a battery is placed into a battery or device slot. Examine the charger slot to determine whether there is a mechanical alignment issue. There should be little or no space Have the charger replaced or between the front two plastic pegs repaired.
Troubleshooting Equipment Problems | 47 If this occurs... Try these steps... If the steps don't work... Successively remove one device If the problem is an older battery, from the charger and retest until the dispose of it. charger no longer exhibits the problem. The last device removed will likely be the problem device. Re-verify this by putting all devices back in the charger except this last device.
| Vocollect Talkman A500 Product Guide 2. Clean the contacts, if necessary. a) Use an isopropyl alcohol (isopropanol) swab or soft cloth dampened with isopropyl alcohol to clean metal connection points. b) If dirt or residue cannot be removed with the alcohol swab or cloth, use a soft, non-abrasive rubber eraser to clean metal connection points. You can also use a three-row toothbrush style, general cleaning brush with natural hog hair bristles to gently brush away dirt on the contacts.
Troubleshooting Equipment Problems | 49 Number Text Solution 2. Reboot the device. 3. Reload VoiceClient. 0x060e Unable to train words. Not enough free flash memory. — 0x0802 Speak failed to initialize properly. 0x0804 Speech-out failed. Audio system failure. 0x1201 Dialog power-off failed. 0x1202 Task not loaded. No task name available. 0x1203 OperLoad failed -- TmplSend busy. — 0x1204 Operator load failed. — 0x1205 Corrupted operator data. — 0x1206 Noise sample failed.
| Vocollect Talkman A500 Product Guide Number Text Solution 0x1215 Failed to write dialog terminal-off files in the terminal charger after task or operator load. 0x1216 Retraining word failed. Please try again. — 0x1217 Initializing operator failed. Please reload operator. — 0x1218 Failed to load task phonetic file. Task load failed. — 0x1219 Failed to load task audio file. Task load failed. — 0x1402 Communications error: Process message service receive error.
Troubleshooting Equipment Problems | 51 Number Text Solution 0x1423 Error: Unable to initialize Debug/training COM port. 0x1425 Socket host name or IP address bad. 0x1426 Socket service name or port bad. 0x1427 Unable to send file via socket. Unable to open. 0x142a Invalid Terminal Manager service name or port. — 0x142c Telnet session manager failed to start. — 0x142d Telnet client process failed to start. — 0x142e Telnet VT220 emulation process failed to start.
| Vocollect Talkman A500 Product Guide Number Text 0x1a03 Process history data process message service retry failed. 0x1a04 Process history data file descriptor 1. structure error. 2. Process history data lookup table 3. structure error. 4. 0x1a05 0x1a06 0x1a09 Solution Turn the device off and then turn it back on again. Reload the task. Reboot the device. Reload VoiceClient. Process history data bins to records 1. Turn the device off and then turn it back on again. write error. 2.
Troubleshooting Equipment Problems | 53 Number Text Solution 0x210f Flash library failed while opening a — file. 0x2110 Flash library failed while closing a file. — 0x2111 Flash had invalid flash file image generator linked list. — 0x2112 Flash is full. Please wait while Talkman turns off. — 0x2115 Flash library failed. Out of space. — 0x2116 Flash library failed during reclaim. — Spoken Error Messages Error Message Solution "Battery is very low. Powering off. Must Change the battery.
| Vocollect Talkman A500 Product Guide Error Message Solution 2. 3. 4. 5. Turn the device off and then turn it back on again. Reload the task. Reboot the device. Reload VoiceClient. "Failed to load task phonetic file. Task load 1. failed." 2. 3. 4. 5. Go to an area of known good coverage. Turn the device off and then turn it back on again. Reload the task. Reboot the device. Reload VoiceClient. "Failed to load task VCF file. Task load failed." 1. 2. 3. 4. 5. Go to an area of known good coverage.
Troubleshooting Equipment Problems | 55 Error Message Solution "Initializing operator failed. Please reload 1. operator." 2. 3. 4. "Internal error loading operator." Reload the operator. Turn the device off and then turn it back on again. Reboot the device. Reload VoiceClient. 1. Turn the device off and then turn it back on again. 2. Reboot the device. 3. Reload VoiceClient. "Invalid operator file name." Select the operator again or load a different operator.
| Vocollect Talkman A500 Product Guide Error Message "Task load failed." "Task not loaded. No task name available." "Telnet client process failed to start." "Telnet session manager failed to start." Solution 1. 2. 3. 4. 5. Go to an area of known good coverage. Turn the device off and then turn it back on again. Reload the task. Reboot the device. Reload VoiceClient. 1. 2. 3. 4. Reload the task. Turn the device off and then turn it back on again. Reboot the device. Reload VoiceClient. 1.
Troubleshooting Equipment Problems | 57 Error Message Solution 5. Place the device in a charger as soon as possible. "Warning, low flash memory! You must upload your collected data now!" 1. 2. 3. 4. 5. Go to an area of known good coverage. Turn the device off and then turn it back on again. Reboot the device. Reload VoiceClient. Place the device in a charger as soon as possible.
| Vocollect Talkman A500 Product Guide 3. Enable logging for the device. Depending on the version of VoiceConsole you are running: VoiceConsole 2.x Activate the Enable check box in the Logging section. VoiceConsole 3.x and newer Click the Edit selected device link. In the logging section of the Edit Device page, select Enabled from the Logging Enabled drop-down list. 4. After the issue has been captured in the log file, export the log file through the Device Properties window. 5.
Troubleshooting Equipment Problems | 59 • • If individual wrapping is not possible, place some packing material (such as anti-static bubble pack) on the bottom of the shipping container, then pack items between layers of the material. Avoid using foam peanuts as the only packing material because they do not prevent items from coming into contact with each other or the walls of the shipping container.
| Vocollect Talkman A500 Product Guide Gain access to the power supply used by the VMT (this is likely mounted inside the vehicle). Remove the four () screws that attach the lid of the power supply to expose the input and output wiring as illustrated in the diagram below. • Test the input terminals to determine if voltage is being supplied and matches that of the vehicle power system. • • • • If input voltage is being supplied to the power supply, check the output voltage.
Appendix A Specifications A500 Specifications Weight 6.31 ounces (178.89 g) With standard battery: 11.01 ounces (312.13 g) Length 5.5" (13.97 cm) Width 2.63" (6.68 cm) Depth 1.7" (4.3 cm) I/O Ports • • Headset port (yellow) Maintenance port with audio out and RS-232 serial support Operating Temperature -22° to 122° F (-30° to 50° C) Storage Temperature -30° to 140° F (-34° to 60° C) Drop Tested Meets the MIL STD -810F specification for shock and vibration.
| Vocollect Talkman A500 Product Guide • • • • • Voltage = 3.7V Watt Hours = 19WHr Protection circuit characteristics: The pack contains a protection circuit that prevents over and under voltage conditions on the cells and protects the pack from damage as a result of a short circuit between the positive and negative terminals of the battery. The battery pack contains custom electronics that provide performance, temperature, and pack identification to the device.
Specifications | 63 T5/A500 Combination Charger Power Supply Specifications 10-Bay Combination Charger Power Supply Input: Input Voltage: 100-250 Vac Input Current: 2.4 A maximum Line Frequency: 50-60 Hz Output: Output: 97.5 W (15 V x 6.5 A) Cord (U.S., Mexico, Canada): UL listed and CSA certified 3 conductor 18 AWG Terminated with a molded-on plug cap rated at 125V 15A Six feet minimum length Cord (other countries): Internationally harmonized and marked 3 conductor 0.
Appendix B Accessories Vocollect offers a variety of accessories for wearing, protecting, and facilitating the operations of Talkman and other devices. Handheld and other devices may require specific cables in order to use Vocollect accessories, such as headsets. See the release notes for the Vocollect Voice software for your device for more information.
| Vocollect Talkman A500 Product Guide Connecting the Pidion BM-170 Display to a Talkman A500/A700 1. Turn on the Talkman A500 or A700 device. 2. Turn on the display. The display will initialize. Figure 28: The Initial Screen 3. Press the Connect to a Voice Device button to begin connecting the display to your Talkman. A list of nearby devices' serial numbers that can accept a connection are displayed. Figure 29: List of Devices 4.
Accessories | 67 Figure 31: Connected to a Voice Device Screens relevant to the application loaded onto the voice device will appear once the voice application is running. T5/A500 Adjustable Shoulder Harness To comply with government safety standards, the device must be used with either a Vocollect customized belt and clip, a Vocollect customized shoulder harness, or a Vocollect belt holder.
| Vocollect Talkman A500 Product Guide 4. 5. 6. 7. Put your left hand through the small loop and slide the harness over your left shoulder. Clip the large loop in front of your chest. Adjust the straps. Connect the device to the shoulder harness clip by sliding the device onto the clip until it snaps into place. The device is properly clipped in place if you cannot remove it from the clip without pressing the device's clip release button.
Accessories | 69 • • Vocollect strongly recommends that the device be worn on the right side of your body with the device’s buttons on the top and its connectors toward your back. A500 and T5-series devices can also be worn on a shoulder harness.
| Vocollect Talkman A500 Product Guide T5/A500 Elastomer-SKIN Cover Specifications Fabric ThermoPlastic Elastomer (Dynaflex G2755) Putting a Cover on an A500 or T5-Series Device 1. If the device is not already off, press and hold the yellow play/pause button until the LED indicator turns solid red and then off. 2. Disconnect any peripherals. 3. Hold the device with the battery compartment facing up and the device's buttons facing toward you. 4.
Appendix C Part Numbers Part Numbers: Vocollect Talkman Devices Device Vocollect Part Number Talkman A500 (a/b/g) TT-800 Talkman A500 (b/g) TT-801 Talkman A500 (a/b/g/n) TT-802 Part Numbers: Talkman Accessories Accessory Vocollect Part Number T5/A500 Cover EO-700-1 T5/A500 Shoulder Harness Hl-700-1 T5/A500 Belt with Clip BL-700-1 - BL-700-7 T5/A500 Clip BL-700-101B (For use with BL-700-1 - BL-700-7 and HL-700-1) RS-900-1 A500/T5 High-Performance Battery BT-700-2 A500/T5 High-Performance
| Vocollect Talkman A500 Product Guide Accessory Vocollect Part Number Power Supply, 9-36 VDC Input CM-710-110 Power Supply, 18-60 VDC Input CM-710-111 Part Numbers: Chargers Charger - Device Vocollect Part Number T5/A500 10-Bay Combination Charger CM-700-1 T5/A500 Single-Bay Combination Charger CM-700-2 A500/T5 Charger, Power Supply (For use with CM-700-1) A500/T5 10-Bay Combination Charger Mounting Bracket CM-701-1 (For use with CM-700-1) Confidential: For informational use by Honeywel
Appendix D Template Training Options All new operators must train their voice templates (all the words that he or she will use in the voice-directed workflow) in order to perform a task with the Vocollect Voice system. Supervisors have options for operators to train templates when using a device. Note: Always speak in your normal tone of voice when training templates.
| Vocollect Talkman A500 Product Guide Visual Training Devices Figure 37: Pidion BM-170 and QTERM-G55 • • • • • Visual training devices enable operators to read the words that they need to say during the enrollment training process. Vocollect recommends using a browser-based mobile display with Talkman A500 or A700 devices, and the QTERM-G55 with Talkman T5 or T2x devices. These devices have a liquid-crystal screen that displays words that an operator needs to train.
Template Training Options | 75 4. 5. 6. 7. On the training device, press and hold the 1 key. Still holding the 1 key, press the device's yellow play/pause button. Contrast appears on the training device screen. On the training device, press: • • • 1 to increase the contrast 2 to decrease the contrast 3 to accept the current setting After you press 3, Baud Rate appears on the training device screen. 8. On the training device, press 1 until a baud rate of 9600 appears on the screen. 9.
| Vocollect Talkman A500 Product Guide The Talkman device stops speaking and words to train are only displayed on the screen. Speak the words as they appear on the device display. Words appear in random order and are repeated at least four times to get an accurate recording of how you speak the words. If it prompts you for phrases, say the phrase naturally, without exaggerated pauses between the words.
Template Training Options | 77 Figure 38: Printed List with Commonly Misheard or Confusing Words Circled 4. Vocollect recommends the new operator review the list prior to training so he or she is familiar with the words that will be used If templates have not been trained for the task the new operator is going to use, have the supervisor or current operator train templates for that task and perform the steps above.
Appendix E Compliance This appendix contains the regulatory compliance information for Vocollect products. Vocollect™ Regulatory Compliance Statement of Agency Compliance Vocollect devices and wireless headsets are designed to be compliant with the rules and regulations in the locations into which they are sold and are labeled as required. Vocollect devices are type approved and do not require the user to obtain license or authorization before using them.
| Vocollect Talkman A500 Product Guide • • case is open or if the internal antenna is exposed. When not in use, the Vocollect devices should be powered off. In addition, the device should be worn in accordance with the instructions for this device. Operation of this device in the band 5150–5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems. Users should also be advised that high-power radars are allocated as primary users (i.e.
Compliance | 81 brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement. Cumplimiento de normas mexicana La operación de este equipo está sujeta a las siguientes dos condiciones: (1) es posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operación no deseada.
| Vocollect Talkman A500 Product Guide Model Name Part Number Model Number A500 TT-800 TT-800-1-1 A500 TT-802 TAP802-01 Important Notice: This device is a wireless terminal that operates in the 2.4GHz and 5GHz ISM frequency bands and is intended for light industrial use in all EU and EFTA member states. See restrictions below. Italy Restrictions: If used outside of own premises, general authorization is required. France Restrictions: Outdoor use is limited to 10mW e.i.r.p.
Compliance | 83 Declaration of Conformity: RoHS Directive 2011/65/EU of the European Parliament and Council of 8 June 2011 Restriction of Hazardous Substances (RoHS) Products Manufactured by Vocollect™ All Vocollect manufactured products shipped by Vocollect as of 1 January 2012 to destinations where the DIRECTIVE 2011/65/EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 8 June 2011 (RoHS 2) applies are compliant with this directive on the restriction of the use of certain hazardous substances in electri
Index | 85 Index A A500 charger 41 LED indicators 41 A500 device 15–18, 22, 39, 61–62, 66–67, 69–70 battery 16 battery specifications 61 charging 16 combination charger 39 combination charger, specifications 62 device cover 69 device cover specifications 70 device cover, putting on 70 inserting battery 17 LED indicators 22 pairing display 66 removing battery 18 removing from charger 17 shoulder harness 67 specifications 61 A500 deviceA700 device 65 accessories 65 display 65 Pidion BM-170 65 A500 VMT 29–32
| Vocollect Talkman A500 Product Guide device covers (continued) A500 device 69 putting on A500/T5-Series device 70 specifications 70 device problems 44–45 beeping 44 keeps shutting off 45 won't load a voice application 44 won't load an operator template 44 won't respond to button presses 44 won't turn on 44 devices 15, 26 cleaning 26 Talkman A500 15 display 65 L E numbered error messages 48 easy configuration 19–20 additional devices 20 setup 19 equipment 26 cleaning 26 equipment problems 43 error
Index | 87 S safety 11 scan problems 43 screen 65 send back 58–59 shoulder harness 67 A500 device 67 specifications 67 shut down 45 slower 24 softer 24 speaker, changing 25 specifications 61–62, 67, 69–70 A500 battery 61 A500 device 61 A500 device cover 70 belts 69 T5 battery 61 T5 device cover 70 T5/A500 10-bay combination charger 62 T5/A500 Adjustable Shoulder Harness 67 speed, changing 24 spoken error messages 53 T T5 device 16, 39, 62, 70 battery 16 charging 16 combination charger 39 combination charg
| Vocollect Talkman A500 Product Guide Y yellow 22, 41 Confidential: For informational use by Honeywell resellers and customers only
