6.5.1

Table Of Contents
4 Reboot the vCenter Server machine before upgrading.
This releases any locked files that are used by the Tomcat process, and enables the vCenter Server
installer to stop the Tomcat service for the upgrade.
Alternatively, you can restart the vCenter Server machine and restart the upgrade process, but select the
option not to overwrite the vCenter Server data.
Microsoft SQL Database Set to Unsupported Compatibility Mode
Causes vCenter Server Installation or Upgrade to Fail
vCenter Server installation with a Microsoft SQL database fails when the database is set to compatibility
mode with an unsupported version.
Problem
The following error message appears: The DB User entered does not have the required
permissions needed to install and configure vCenter Server with the selected DB.
Please correct the following error(s): %s
Cause
The database version must be supported for vCenter Server. For SQL, even if the database is a
supported version, if it is set to run in compatibility mode with an unsupported version, this error occurs.
For example, if SQL 2008 is set to run in SQL 2000 compatibility mode, this error occurs.
Solution
u
Make sure the vCenter Server database is a supported version and is not set to compatibility mode
with an unsupported version. See the VMware Product Interoperability Matrixes at
http://partnerweb.vmware.com/comp_guide2/sim/interop_matrix.php?.
Troubleshooting the vSphere Web Client
The vSphere Web Client topics provide solutions to potential problems you might encounter when using
the vSphere Web Client to manage vSphere components, including vCenter Single Sign-On and vCenter
Server.
vCenter Server System Does Not Appear in vSphere Web Client
Inventory
The vSphere Web Client does not display the vCenter Server systems that you expect to see in the
inventory.
Problem
When you log in to the vSphere Web Client, the inventory appears to be empty or the vCenter Server
system you expected to see does not appear.
vSphere Troubleshooting
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