6.5.1

Table Of Contents
Contents
About vSphere Troubleshooting 5
Updated Information 6
1
Troubleshooting Overview 7
Guidelines for Troubleshooting 7
Troubleshooting with Logs 9
2
Troubleshooting Virtual Machines 11
Troubleshooting Fault Tolerant Virtual Machines 11
Troubleshooting USB Passthrough Devices 16
Recover Orphaned Virtual Machines 18
Virtual Machine Does Not Power On After Cloning or Deploying from Template 19
3
Troubleshooting Hosts 21
Troubleshooting vSphere HA Host States 21
Troubleshooting vSphere Auto Deploy 26
Authentication Token Manipulation Error 34
Active Directory Rule Set Error Causes Host Profile Compliance Failure 34
Unable to Download VIBs When Using vCenter Server Reverse Proxy 35
4
Troubleshooting vCenter Server and the vSphere Web Client 38
Troubleshooting vCenter Server 38
Troubleshooting the vSphere Web Client 39
Troubleshooting vCenter Server and ESXi Host Certificates 41
5
Troubleshooting Availability 43
Troubleshooting vSphere HA Admission Control 43
Troubleshooting Heartbeat Datastores 45
Troubleshooting vSphere HA Failure Response 47
Troubleshooting vSphere Fault Tolerance in Network Partitions 49
Troubleshooting VM Component Protection 50
6
Troubleshooting Resource Management 52
Troubleshooting Storage DRS 52
Troubleshooting Storage I/O Control 58
VMware, Inc.
3