6.5.1

Table Of Contents
Troubleshooting Hosts 3
The host troubleshooting topics provide solutions to potential problems that you might encounter when
using your vCenter Servers and ESXi hosts.
This chapter includes the following topics:
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Troubleshooting vSphere HA Host States
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Troubleshooting vSphere Auto Deploy
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Authentication Token Manipulation Error
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Active Directory Rule Set Error Causes Host Profile Compliance Failure
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Unable to Download VIBs When Using vCenter Server Reverse Proxy
Troubleshooting vSphere HA Host States
vCenter Server reports vSphere HA host states that indicate an error condition on the host. Such errors
can prevent vSphere HA from fully protecting the virtual machines on the host and can impede vSphere
HA's ability to restart virtual machines after a failure. Errors can occur when vSphere HA is being
configured or unconfigured on a host or, more rarely, during normal operation. When this happens, you
should determine how to resolve the error, so that vSphere HA is fully operational.
vSphere HA Agent Is in the Agent Unreachable State
The vSphere HA agent on a host is in the Agent Unreachable state for a minute or more. User
intervention might be required to resolve this situation.
Problem
vSphere HA reports that an agent is in the Agent Unreachable state when the agent for the host cannot
be contacted by the master host or by vCenter Server. Consequently, vSphere HA is not able to monitor
the virtual machines on the host and might not restart them after a failure.
VMware, Inc.
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