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Table Of Contents
Table 71. Core Dump Encryption Keys
Core Dump Type Encryption Key (ESXi 6.5) Encryption Key (ESXi 6.7 and Later)
ESXi Kernel Host Key Host Key
User World (hostd) Host Key Host Key
Encrypted Virtual Machine (VM) Host Key Virtual Machine Key
What you can do after an ESXi host reboot depends on several factors.
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In most cases, vCenter Server retrieves the key for the host from the KMS and attempts to push the
key to the ESXi host after reboot. If the operation is successful, you can generate the vm-support
package and you can decrypt or re-encrypt the core dump. See Decrypt or Re-Encrypt an Encrypted
Core Dump.
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If vCenter Server cannot connect to the ESXi host, you might be able to retrieve the key from the
KMS. See Resolve Missing Key Issues.
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If the host used a custom key, and that key differs from the key that vCenter Server pushes to the
host, you cannot manipulate the core dump. Avoid using custom keys.
Core Dumps and vm-support Packages
When you contact VMware Technical Support because of a serious error, your support representative
usually asks you to generate a vm-support package. The package includes log files and other
information, including core dumps. If your support representatives cannot resolve the issues by looking at
log files and other information, they might ask you to decrypt the core dumps and make relevant
information available. To protect sensitive information such as keys, follow your organization's security
and privacy policy. See Collect a vm-support Package for an ESXi Host That Uses Encryption.
Core Dumps on vCenter Server Systems
A core dump on a vCenter Server system is not encrypted. vCenter Server already contains potentially
sensitive information. At the minimum, ensure that the Windows system on which vCenter Server runs or
the vCenter Server Appliance is protected. See Chapter 4 Securing vCenter Server Systems. You might
also consider turning off core dumps for the vCenter Server system. Other information in log files can help
determine the problem.
Collect a vm-support Package for an ESXi Host That Uses
Encryption
If host encryption mode is enabled for the ESXi, any core dumps in the vm-support package are
encrypted. You can collect the package from the vSphere Web Client, and you can specify a password if
you expect to decrypt the core dump later.
The vm-support package includes log files, core dump files, and more.
vSphere Security
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