6.5.1
Table Of Contents
- Platform Services Controller Administration
- Contents
- About Platform Services Controller Administration
- Updated Information
- Getting Started with Platform Services Controller
- vCenter Server and Platform Services Controller Deployment Types
- Deployment Topologies with External Platform Services Controller Instances and High Availability
- Understanding vSphere Domains, Domain Names, and Sites
- Platform Services Controller Capabilities
- Managing Platform Services Controller Services
- Managing the Platform Services Controller Appliance
- vSphere Authentication with vCenter Single Sign-On
- Understanding vCenter Single Sign-On
- Configuring vCenter Single Sign-On Identity Sources
- Identity Sources for vCenter Server with vCenter Single Sign-On
- Set the Default Domain for vCenter Single Sign-On
- Add a vCenter Single Sign-On Identity Source
- Edit a vCenter Single Sign-On Identity Source
- Remove a vCenter Single Sign-On Identity Source
- Use vCenter Single Sign-On With Windows Session Authentication
- vCenter Server Two-Factor Authentication
- Using vCenter Single Sign-On as the Identity Provider for Another Service Provider
- Security Token Service STS
- Managing vCenter Single Sign-On Policies
- Managing vCenter Single Sign-On Users and Groups
- Add vCenter Single Sign-On Users
- Disable and Enable vCenter Single Sign-On Users
- Delete a vCenter Single Sign-On User
- Edit a vCenter Single Sign-On User
- Add a vCenter Single Sign-On Group
- Add Members to a vCenter Single Sign-On Group
- Remove Members From a vCenter Single Sign-On Group
- Delete vCenter Single Sign-On Solution Users
- Change Your vCenter Single Sign-On Password
- vCenter Single Sign-On Security Best Practices
- vSphere Security Certificates
- Certificate Requirements for Different Solution Paths
- Certificate Management Overview
- Managing Certificates with the Platform Services Controller Web Interface
- Explore Certificate Stores from the Platform Services Controller Web Interface
- Replace Certificates with New VMCA-Signed Certificates from the Platform Services Controller Web Interface
- Make VMCA an Intermediate Certificate Authority from the Platform Services Controller Web Interface
- Set up Your System to Use Custom Certificates from the Platform Services Controller
- Managing Certificates from the vSphere Web Client
- Managing Certificates with the vSphere Certificate Manager Utility
- Certificate Manager Options and the Workflows in This Document
- Regenerate a New VMCA Root Certificate and Replace All Certificates
- Make VMCA an Intermediate Certificate Authority (Certificate Manager)
- Generate CSR with vSphere Certificate Manager and Prepare Root Certificate (Intermediate CA)
- Replace VMCA Root Certificate with Custom Signing Certificate and Replace All Certificates
- Replace Machine SSL Certificate with VMCA Certificate (Intermediate CA)
- Replace Solution User Certificates with VMCA Certificates (Intermediate CA)
- Replace All Certificates with Custom Certificate (Certificate Manager)
- Revert Last Performed Operation by Republishing Old Certificates
- Reset All Certificates
- Manual Certificate Replacement
- Managing Services and Certificates With CLI Commands
- Troubleshooting Platform Services Controller
- Determining the Cause of a Lookup Service Error
- Unable to Log In Using Active Directory Domain Authentication
- vCenter Server Login Fails Because the User Account Is Locked
- VMware Directory Service Replication Can Take a Long Time
- Export a Platform Services Controller Support Bundle
- Platform Services Controller Service Logs Reference
Cause
Users use their user name and password to log in to the default domain. For all other domains, users
must include the domain name (user@domain or DOMAIN\user).
If you are using the vCenter Server Appliance, other problems might exist.
Solution
For all vCenter Single Sign-On deployments, you can change the default identity source. After that
change, users can log in to the default identity source with user name and password only.
To configure your Integrated Windows Authentication identity source with a child domain within your
Active Directory forest, see VMware Knowledge Base article 2070433. By default, Integrated Windows
Authentication uses the root domain of your Active Directory forest.
If you are using the vCenter Server Appliance, and changing the default identity source does not resolve
the issue, perform the following additional troubleshooting steps.
1 Synchronize the clocks between the vCenter Server Appliance and the Active Directory domain
controllers.
2 Verify that each domain controller has a pointer record (PTR) in the Active Directory domain DNS
service.
Verify that the PTR record information for the domain controller matches the DNS name of the
controller. When using the vCenter Server Appliance, run the following commands to perform the
task:
a To list the domain controllers, run the following command:
# dig SRV _ldap._tcp.my-ad.com
The relevant addresses are in the answer section, as in the following example:
;; ANSWER SECTION:
_ldap._tcp.my-ad.com. (...) my-controller.my-ad.com
...
b For each domain controller, verify forward and reverse resolution by running the following
command:
# dig my-controller.my-ad.com
Platform Services Controller Administration
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