6.5.1

Table Of Contents
Collecting Log Files
VMware technical support might request several les to help resolve technical issues. The following sections
describe script processes for generating and collecting some of these les.
Set Verbose Logging
You can set the verbose log le specication
You can only set verbose logging for vpxd logs.
Procedure
1 Select Administration > vCenter Server .
2 Select Logging Options.
3 Select Verbose from the pop-up menu.
4 Click OK.
Collect vSphere Log Files
You can collect vSphere log les in to a single location.
Procedure
u
View the log le using one of the following methods.
Task Action
View the viclient-*.log file
Change to the directory, %temp%.
Download the log bundle from
vSphere Web Client connected to a
vCenter Server system
To download the log bundle, do the following:
a Select Administration > System .
b From the Objects tab, select Actions > Export Support Bundles...
The log bundle is generated as a .zip le. By default, the vpxd logs within
the bundle are compressed as .tgz les. You must use gunzip to
uncompress these les.
Generate vCenter Server log
bundles from a vCenter Server
system
Select Start > Programs > VMware > Generate vCenter Server log bundle.
You can use this to generate vCenter Server log bundles even when you are
unable to connect to the vCenter Server using the vSphere Web Client.
The log bundle is generated as a .zip le. By default, the vpxd logs within
the bundle are compressed as .tgz les. You must use gunzip to
uncompress these les.
Collect ESXi Log Files
You can collect and package all relevant ESXi system and conguration information, a well as ESXi log les.
This information can be used to analyze the problems.
Procedure
u
Run the following script on the ESXi Shell: /usr/bin/vm-support
The resulting le has the following format: esx-date-unique-xnumber.tgz
vSphere Monitoring and Performance
172 VMware, Inc.