6.5.1

Table Of Contents
Acknowledge Triggered Alarms
After you acknowledge an alarm in the vSphere Web Client, its alarm actions are discontinued. Alarms are
not cleared, or reset when acknowledged.
Acknowledging an alarm lets other users know that you are taking ownership of the issue. For example, a
host has an alarm set to monitor CPU usage. It sends an email to an administrator when the alarm is
triggered. The host CPU usage spikes, triggering the alarm which sends an email to the host's administrator.
The administrator acknowledges the triggered alarm to let other administrators know the problem is being
addressed, and to prevent the alarm from sending more email messages. The alarm, however, is still visible
in the system.
Prerequisites
Required privilege: Alarm.Alarm Acknowledge
Procedure
n
Right-click the alarm in the Alarms sidebar panel and select Acknowledge.
n
Acknowledge the alarm in the Monitor tab.
a Select an inventory object in the object navigator.
b Click the Monitor tab.
c Click Issues, and click Triggered Alarms.
d Right-click an alarm and select Acknowledge.
Reset Triggered Event Alarms
An alarm triggered by an event might not reset to a normal state if vCenter Server does not retrieve the
event that identies the normal condition. In such cases, reset the alarm manually in the vSphere Web Client
to return it to a normal state.
Prerequisites
Required privilege: Alarm.Set Alarm Status
Procedure
n
Right-click an alarm in the Alarms sidebar pane and select Reset to green.
n
Reset triggered alarms in the Monitor tab.
a Select an inventory object.
b Click the Monitor tab.
c Click Issues, and click Triggered Alarms.
d Select the alarms you want to reset.
Use Shift+left-click or Ctrl+left-click to select multiple alarms.
e Right-click an alarm and select Reset to Green.
Chapter 4 Monitoring Events, Alarms, and Automated Actions
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