6.7

2 Select Restart Management Network and press Enter.
3 Press F11.
Enable Access to the Appliance Bash Shell
You can use the appliance Direct Console User Interface to enable local and remote access to the
appliance Bash shell. Bash shell access enabled through Direct Console User Interface remains enabled
for 3600 seconds.
Procedure
1 Log in to the Direct Console User Interface of the vCenter Server Appliance.
2 Select Troubleshooting Options and press Enter.
3 From the Troubleshooting Mode Options menu, select to enable either Bash shell or SSH.
4 Press Enter to enable the service.
5 Press Esc until you return to the main menu of the Direct Console User Interface.
What to do next
Access the vCenter Server Appliance Bash shell for troubleshooting.
Access the Appliance Bash Shell for Troubleshooting
Log in to the vCenter Server Appliance shell for troubleshooting purposes only.
Procedure
1 Access the appliance shell using one of the following methods.
n
If you have direct access to the appliance, press Alt+F1.
n
If you want to connect remotely, use SSH or another remote console connection to start a session
to the appliance.
2 Enter a user name and password recognized by the appliance.
3 In the appliance shell, enter the command pi shell or shell to access the Bash shell.
Export a vCenter Server Support Bundle for
Troubleshooting
You can export the support bundle of the vCenter Server instance in the vCenter Server Appliance for
troubleshooting using the URL displayed on the DCUI home screen.
You can also collect the support bundle from the vCenter Server Appliance Bash shell by running the vc-
support.sh script.
The support bundle is exported in .tgz format.
vCenter Server Appliance Configuration
VMware, Inc. 61