6.7

Table Of Contents
Table 162. Management Node Log Directories (Continued)
Log Directory Description
vsphere-client VMware vSphere Web Client
vcha VMware High Availability Service (Linux only)
Platform Services Controller Logs
You can examine the following logs if a Platform Services Controller node deployment is chosen.
Table 163. Platform Services Controller Node Log Directories
Log Directory Description
cis-license VMware Licensing Service
sso VMware Secure Token Service
vmcad VMware Certificate Authority daemon
vmdird VMware Directory Service
For Platform Services Controller node deployments, additional runtime logs are located at
C:\ProgramData\VMware\CIS\runtime\VMwareSTSService\logs.
vCenter Server Upgrade Fails When Unable to Stop Tomcat
Service
A vCenter Server upgrade can fail when the installer is unable to stop the Tomcat service.
Problem
If the vCenter Server installer cannot stop the Tomcat service during an upgrade, the upgrade fails with
an error message similar to Unable to delete VC Tomcat service. This problem can occur even if
you stop the Tomcat service manually before the upgrade, if some files that are used by the Tomcat
process are locked.
Solution
1 From the Windows Start menu, select Settings > Control Panel > Administrative Tools >
Services.
2 Right-click VMware VirtualCenter Server and select Manual.
3 Right-click VMware vCenter Management Webservices and select Manual.
4 Reboot the vCenter Server machine before upgrading.
This releases any locked files that are used by the Tomcat process, and enables the vCenter Server
installer to stop the Tomcat service for the upgrade.
Alternatively, you can restart the vCenter Server machine and restart the upgrade process, but select the
option not to overwrite the vCenter Server data.
vCenter Server and Host Management
VMware, Inc. 197