6.5.1

Table Of Contents
6 Rerun the vCenter Server Appliance 6.5 upgrade.
See Upgrade a vCenter Server Appliance 5.5 or 6.0 with an Embedded vCenter Single Sign-On or
Platform Services Controller by Using the GUI.
Microsoft SQL Database Set to Unsupported
Compatibility Mode Causes vCenter Server Installation or
Upgrade to Fail
vCenter Server installation with a Microsoft SQL database fails when the database is set to compatibility
mode with an unsupported version.
Problem
The following error message appears: The DB User entered does not have the required
permissions needed to install and configure vCenter Server with the selected DB.
Please correct the following error(s): %s
Cause
The database version must be supported for vCenter Server. For SQL, even if the database is a
supported version, if it is set to run in compatibility mode with an unsupported version, this error occurs.
For example, if SQL 2008 is set to run in SQL 2000 compatibility mode, this error occurs.
Solution
u
Make sure the vCenter Server database is a supported version and is not set to compatibility mode
with an unsupported version. See the VMware Product Interoperability Matrixes at
http://partnerweb.vmware.com/comp_guide2/sim/interop_matrix.php?.
Collect Logs to Troubleshoot ESXi Hosts
You can collect installation or upgrade log files for ESXi. If an installation or upgrade fails, checking the
log files can help you identify the source of the failure.
Solution
1 Enter the vm-support command in the ESXi Shell or through SSH.
2 Navigate to the /var/tmp/ directory.
3 Retrieve the log files from the .tgz file.
vSphere Upgrade
VMware, Inc. 335