6.5.1

Table Of Contents
d Ensure that the vCenter Server services are up and running.
n
Use Rollback Method 2.
a Restore the Platform Services Controller instance from a snapshot to the point where you
were about to start vCenter Server upgrade. You can use a backup for a Windows
configuration or use another backup and restore approach to revert the snapshot.
b Restore the vCenter Server instance from a snapshot.
c Restore the vCenter Server database from a snapshot.
d Ensure that the vCenter Server services are up and running.
For Rollback Method 2, you will lose all data written to Platform Services Controller after the
vCenter Server upgrade has been started when you restore from the Platform Services Controller
snapshot taken before that point in time.
VMware Component Manager Error During Startup After
vCenter Server Appliance 5.5 Upgrade
vCenter Server Appliance Component Manager fails with an error when you first deploy it after an
upgrade.
Problem
You deploy a vCenter Server Appliance instance and receive an error such as the following text:
"Firstboot script execution Error."
"The SSL certificate does not match when connecting to the vCenter Single Sign-On: hostname in
certificate didn't match: <vcenter-b.domain.com> != <localhost.localdom> OR <localhost.localdom> OR
<localhost>"
Cause
The vCenter Server Appliance instance names do not match the names in the SSL certificates. You must
regenerate the certificates to get the correct Fully Qualified Domain Names.
Solution
1 Power on the vCenter Server Appliance 5.5 instance.
2 Log into the VAMI https://IP:5480.
3 Make sure that the correct IP address and Hostname are set in the Network Settings.
4 Select the Certificate regeneration check box.
5 Restart the vCenter Server Appliance 5.5 instance.
The vCenter Server, vSphere Web Client, vami, slapd, vCenter Inventory Service, and
vCenter Single Sign-On certificates are regenerated with a certificate containing CN=vcenter-
a.domain.com and SubjectAltName containing DNS=vcenter-a.domain.com DNS=vcenter-a
IP=192.168.2.100.The certificates no longer contain vcenter-b.domain.com.
vSphere Upgrade
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