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Table Of Contents
Troubleshooting vCenter Server
Installation or Deployment
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The vCenter Server deployment troubleshooting topics provide solutions to problems that you
might encounter during the vCenter Server appliance deployment process.
This chapter includes the following topics:
n Collecting Logs for Troubleshooting a vCenter Server Installation or Upgrade
Collecting Logs for Troubleshooting a vCenter Server
Installation or Upgrade
You can collect installation or upgrade log files for vCenter Server. If an installation or upgrade
fails, checking the log files can help you identify the source of the failure.
You can also collect deployment log files for vCenter Server.
n Retrieve Installation Logs Manually
You can retrieve the installation log files manually for examination.
n Collect Deployment Log Files for the vCenter Server Appliance
If the vCenter Server appliance deployment fails, you can retrieve the log files and examine
them for the reason of the failure.
n Export a vCenter Server Support Bundle for Troubleshooting
You can export the support bundle of the vCenter Server instance in the appliance for
troubleshooting using the URL displayed on the DCUI home screen.
Retrieve Installation Logs Manually
You can retrieve the installation log files manually for examination.
Procedure
1 Navigate to the installation log file locations.
n %PROGRAMDATA%\VMware\vCenterServer\logs directory, usually
C:\ProgramData\VMware\vCenterServer\logs
n %TEMP% directory, usually C:\Users\username\AppData\Local\Temp
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