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Table Of Contents
Troubleshooting a Degraded vCenter HA Cluster
For a vCenter HA cluster to be healthy, each of the Active, Passive, and Witness nodes must be fully
operational and be reachable over the vCenter HA cluster network. If any of the nodes fails, the cluster is
considered to be in a degraded state.
Problem
If the cluster is in a degraded state, failover cannot occur. For information about failure scenarios while
the cluster is in a degraded state, see Resolving Failover Failures.
Cause
The cluster can be in a degraded state for a number of reasons.
One of the nodes fails
n
If the Active node fails, a failover of the Active node to the Passive
node occurs automatically. After the failover, the Passive node
becomes the Active node.
At this point, the cluster is in a degraded state because the original
Active node is unavailable.
After the failed node is repaired or comes online, it becomes the new
Passive node and the cluster returns to a healthy state after the Active
and Passive nodes synchronize.
n
If the Passive node fails, the Active node continues to function, but no
failover is possible and the cluster is in a degraded state.
If the Passive node is repaired or comes online, it automatically rejoins
the cluster and the cluster state is healthy after the Active and Passive
nodes synchronize.
n
If the Witness node fails, the Active node continues to function and
replication between Active and Passive node continues, but no failover
can occur.
If the Witness node is repaired or comes online, it automatically rejoins
the cluster and the cluster state is healthy.
Database replication
fails
If replication fails between the Active and Passive nodes, the cluster is
considered degraded. The Active node continues to synchronize with the
Passive node. If it succeeds, the cluster returns to a healthy state. This
state can result from network bandwidth problems or other resource
shortages.
Configuration file
replication issues
If configuration files are not properly replicated between the Active and
Passive nodes, the cluster is in a degraded state. The Active node
continues to attempt synchronization with the Passive node. This state can
result from network bandwidth problems or other resource shortages.
vSphere Availability
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