5.8

Troubleshooting vSphere Replication
for Disaster Recovery to Cloud 8
Known troubleshooting information can help you diagnose and correct problems that occur while using
vSphere Replication for Disaster Recovery to Cloud.
vSphere Replication UI is Missing After a vCenter Server Upgrade
After you upgrade the vCenter Server that contains the vSphere Replication 5.6 virtual appliance, the
vSphere Replication user interface is no longer visible in the vSphere Web Client.
Problem
If you upgrade a vSphere Replication appliance that runs in a vCenter Server 5.1.x, and later upgrade the
vCenter Server to version 5.5, the user interface components that are related to vSphere Replication are no
longer visible in the vSphere Web Client interface.
Cause
This problem occurs because after the upgrade of the vCenter Server instance, vSphere Replication needs to
update its extension registration in vCenter Server.
Solution
1 Use a supported browser to log in to the virtual appliance management interface (VAMI) of the
vSphere Replication appliance that is managed by the updated vCenter Server.
The VAMI URL is hps://vr_appliance_address:5480. For a list of browsers that vSphere Replication VAMI
supports, see hps://www.vmware.com/support/developer/studio/studio25/release_notes.html.
2 On the VR tab, click .
3 Under Actions, click Save and Restart.
4 After the save and restart operations complete, log out of the VAMI.
5 Clear the browser cache, log out of the vSphere Web Client, and log in again.
VMware, Inc.
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