Technical information

Performance Best Practices for VMware vSphere 4.0
8 VMware, Inc.
Conventions
Table 1 illustrates the typographic conventions used in this manual.
Technical Support and Education Resources
The following sections describe the technical support resources available to you.
Self-Service Support
Use the VMware Technology Network (VMTN) for self-help tools and technical information:
Product information – http://www.vmware.com/products/
Technology information – http://www.vmware.com/vcommunity/technology
Documentation – http://www.vmware.com/support/pubs
VMTN Knowledge Base – http://kb.vmware.com
Discussion forums – http://www.vmware.com/community
User groups – http://www.vmware.com/vcommunity/usergroups.html
For more information about the VMware Technology Network, go to http://www.vmtn.net.
Online and Telephone Support
Use online support to submit technical support requests, view your product and contract information, and
register your products. Go to http://www.vmware.com/support.
Customers with appropriate support contracts should use telephone support for the fastest response on
priority 1 issues. Go to http://www.vmware.com/support/phone_support.html.
Support Offerings
Find out how VMware support offerings can help meet your business needs. Go to
http://www.vmware.com/support/services.
VMware Education Services
VMware courses offer extensive hands-on labs, case study examples, and course materials designed to be used
as on-the-job reference tools. For more information about VMware Education Services, go to
http://mylearn1.vmware.com/mgrreg/index.cfm.
Related Publications
For technical papers providing more detail on topics discussed in this book refer to
http://www.vmware.com/vmtn/resources.
Table 1. Conventions Used in This Manual
Style Elements
Blue (online only) Links, cross-references, and email addresses
Black boldface User interface elements such as button names and menu items
Monospace Commands, filenames, directories, and paths
Monospace bold User input
Italic Document titles, glossary terms, and occasional emphasis
<Name> Variable and parameter names