6.4

What to do next
Respond to an alert. See “User Scenario: Respond to a vRealize Operations Manager Alert in the Health
Alert List,” on page 35.
User Scenario: Respond to a vRealize Operations Manager Alert in the Health
Alert List
Generated alerts in vRealize Operations Manager appear in the alert lists. You use the alert lists to
investigate, resolve, and begin troubleshooting problems in your environment.
In this scenario, you investigate and resolve the Virtual machine has unexpected high CPU workload alert.
The alert might be generated for more than one virtual machine.
Prerequisites
n
Process and take ownership of the alerts you will troubleshoot and resolve. See “User Scenario: Monitor
and Process Alerts in vRealize Operations Manager,” on page 33.
n
Review information about how the Power O Allowed seing works when you run actions. See
“Working With Actions That Use Power O Allowed,” on page 61.
Procedure
1 In the left pane of vRealize Operations Manager, click the Alerts icon.
2 In the left pane, click the Health alert lists.
3 To limit the list to virtual machine alerts, click All Filters on the toolbar.
a Select Object Type in the drop-down menu.
b Enter virtual machine in the text box.
c Click OK.
The alerts list displays only alerts based on virtual machines.
4 To locate the alerts by name, enter high CPU workload in the Quick  (Name) text box.
5 In the list, click the Virtual machine has unexpected high CPU workload alert name.
The Alert Details Summary tab for the generated alert and aected object appears.
6 Review the Summary tab information.
Option Evaluation Process
Alert Description
Review the description so that you beer understand the alert.
Recommendations
Do you think that implementing one or more of the recommendations will
resolve the alert?
What is Causing the Issue?
Do the triggered symptoms support the recommendations? Do the other
triggered symptoms contradict the recommendation, indicating that you
must investigate further?
In this example, the triggered symptoms indicate that the virtual machine
CPU demand is at a critical level and that the virtual machine anomaly is
starting to get high.
Non-Triggered Symptoms
Some alerts are generated only when all the symptoms are triggered.
Others are congured to generate an alert when any one of the symptoms
are triggered. If you have non-triggered symptoms, evaluate them in the
context of the triggered alerts.
Do the non-triggered symptoms support the recommendations? Do the
non-triggered symptoms indicate that recommendations are not valid and
that you must investigate further?
Chapter 1 Monitoring Objects in Your Managed Environment by Using vRealize Operations Manager
VMware, Inc. 35