6.3

User Scenario: Create a vRealize Operations Manager Email Alert Notification
As a virtual infrastructure administrator, you need vRealize Operations Manager to send email notications
to your advanced network engineers when critical alerts are generated for mmbhost object, the host for
many virtual machines that run transactional applications, where no one has yet taken ownership of the
alert.
Prerequisites
n
Ensure that you have at least one alert denition for which you are sending a notication. For an
example of an alert denition, see “Create an Alert Denition for Department Objects,” on page 49.
n
Ensure that at least one instance of the standard email plug-in is congured and running. See “Add a
Standard Email Plug-In for vRealize Operations Manager Outbound Alerts,” on page 63.
Procedure
1 In the left pane of vRealize Operations Manager, click the Content icon.
2 Click  and click the plus sign to add a notication rule.
3 In the Name text box type a name similar to Unclaimed Critical Alerts for mmbhost.
4 In the Method area, select Standard Email Plug-In from the drop-down menu, and select the
congured instance of the email plug-in.
5 Congure the email options.
a In the Recipients text box, type the email addresses of the members of your advance engineering
team, separating the addresses with a semi-colon (;).
b To send a second notication if the alert is still active after a specied amount of time, type the
number of minutes in the Notify again text box.
c Type number of notications that are sent to users in the Max  text box.
6 Congure the scope of ltering criteria.
a From the Scope drop-down menu, select Object.
b Click Click to select Object and type the name of the object.
In this example, type mmbhost.
c Locate and select the object in the list, and click Select.
7 Congure the Notication Trigger.
a From the  Trigger drop-down menu, select Impact.
b From the adjacent drop-down menu, select Health.
8 In the Criticality area, click Critical.
9 Expand the Advanced Filters and from the Alert States drop-down menu, select Open.
The Open state indicates that no engineer or administrator has taken ownership of the alert.
10 Click Save.
You created a notication rule that sends an email message to the members of your advance network
engineering team when any critical alerts are generated for the mmbhost object and the alert is not claimed
by an engineer. This email reminds them to look at the alert, take ownership of it, and work to resolve the
triggering symptoms.
What to do next
Respond to alert email notications. See vRealize Operations Manager User Guide.
Chapter 3 Customizing How vRealize Operations Manager Monitors Your Environment
VMware, Inc. 71