6.3
Table Of Contents
- vRealize Operations Manager Customization and Administration Guide
- Contents
- About Customization and Administration
- Configuring Users and Groups
- Customizing How vRealize Operations Manager Displays Your Data
- Customizing How vRealize Operations Manager Monitors Your Environment
- Defining Alerts in vRealize Operations Manager
- Object Relationship Hierarchies for Alert Definitions
- Alert Definition Best Practices
- Understanding Negative Symptoms for Alerts
- Create an Alert Definition for Department Objects
- Add Description and Base Object to Alert Definition
- Add a Virtual Machine CPU Usage Symptom to the Alert Definition
- Add a Host Memory Usage Symptom to the Alert Definition
- Add Recommendations to the Alert Definition
- Create a Custom Accounting Department Group
- Create a Policy for the Accounting Alert
- Configure Notifications for the Department Alert
- Create a Dashboard to Monitor Department Objects
- Defining Symptoms for Alerts
- Viewing Actions
- Defining Recommendations for Alert Definitions
- Creating and Managing Alert Notifications
- List of Outbound Plug-Ins
- Add Outbound Notification Plug-Ins
- Add a Standard Email Plug-In for Outbound Alerts
- Add a REST Plug-In for Outbound Alerts
- Add a Log File Plug-In for Outbound Alerts
- Add a Network Share Plug-In for vRealize Operations Manager Reports
- Add an SNMP Trap Plug-In for Outbound Alerts
- Add a Smarts Service Assurance Manager Notification Plug-In for Outbound Alerts
- Filtering Log File Outbound Messages With the TextFilter.xml File
- Configuring Notifications
- Defining Compliance Standards
- Operational Policies
- Managing and Administering Policies for vRealize Operations Manager
- Policy Decisions and Objectives
- Default Policy in vRealize Operations Manager
- Custom Policies
- Policies Provided with vRealize Operations Manager
- User Scenario: Create a Custom Operational Policy for a vSphere Production Environment
- User Scenario: Create an Operational Policy for Production vCenter Server Datastore Objects
- Create a Group Type for Your Datastore Objects
- Create an Object Group for Your Datastore Objects
- Create Your Policy and Select a Base Policy
- Override the Analysis Settings for the Datastore Objects
- Enable Disk Space Attributes for Datastore Objects
- Override Alert and Symptom Definitions for Datastore Objects
- Apply Your Datastore Policy to Your Datastore Objects Group
- Create a Dashboard for Disk Use of Your Datastore Objects
- Using the Monitoring Policy Workspace to Create and Modify Operational Policies
- Policy Workspace in vRealize Operations Manager
- Super Metrics in vRealize Operations Manager
- Customizing Icons
- Managing Objects in Your Environment
- Configuring Object Relationships
- Customizing How Endpoint Operations Management Monitors Operating Systems
- Modifying Global Settings
- Defining Alerts in vRealize Operations Manager
- Maintaining and Expanding vRealize Operations Manager
- Cluster and Node Maintenance
- Logging
- Passwords and Certificates
- How To Preserve Customized Content
- Backup and Restore
- OPS-CLI Command-Line Tool
- Index
Metric Event Symptoms
Metric event symptoms are based on events communicated from a monitored system where the selected
metric violates a threshold in a specied manner. The external system manages the threshold, not
vRealize Operations Manager.
Metric event symptoms are based on conditions reported for selected metrics by an external monitored
system, as compared to metric symptoms, which are based on thresholds that vRealize Operations Manager
is actively monitoring.
The metric event thresholds, which determine whether the metric is above, below, equal to, or not equal to
the threshold set on the monitored system, represent the type and subtype combination that is specied in
the incoming metric event.
n
Above Threshold. Corresponds to type and subtype constants EVENT_CLASS_HT and
EVENT_SUBCLASS_ABOVE dened in the vRealize Operations Manager API SDK.
n
Below Threshold. Corresponds to type and subtype constants EVENT_CLASS_HT and
EVENT_SUBCLASS_BELOW dened in the vRealize Operations Manager API SDK.
n
Equal Threshold. Corresponds to type and subtype constants EVENT_CLASS_HT and
EVENT_SUBCLASS_EQUAL dened in the vRealize Operations Manager API SDK.
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Not Equal Threshold. Corresponds to type and subtype constants EVENT_CLASS_HT and
EVENT_SUBCLASS_NOT_EQUAL dened in the vRealize Operations Manager API SDK.
Viewing Actions Available in vRealize Operations Manager
Actions are the ability to update objects or read data about objects in monitored systems, and are commonly
provided in vRealize Operations Manager as part of a solution. The actions added by solutions are available
from the object Actions menu, list and view menus, including some dashboard widgets, and can be added to
alert denition recommendations.
The possible actions include read actions and update actions.
The read actions retrieve data from the target objects.
The update actions modies the target objects. For example, you can congure an alert denition to notify
you when a virtual machine is experiencing memory issues. Add an action in the recommendations that
runs the Set Memory for Virtual Machine action. This action increases the memory and resolves the likely
cause of the alert.
To see or use the actions for your vCenter Server objects, you must enable actions in the vCenter Adapter for
each monitored vCenter Server instance. Actions can only be viewed and accessed if you have the required
permissions.
Defining Recommendations for Alert Definitions
Recommendations are instructions to your users who are responsible for responding to alerts. You add
recommendations to vRealize Operations Manager alerts so that your users can maintain the objects in your
environment at the required levels of performance.
Recommendations provide your network engineers or virtual infrastructure administrators with
information to resolve alerts.
Depending on the knowledge level of your users, you can provide more or less information, including the
following options, in any combination.
n
One line of instruction.
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Steps to resolve the alert on the target object.
Chapter 3 Customizing How vRealize Operations Manager Monitors Your Environment
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