6.4

Table Of Contents
Download
vRealize Operations for Published
Applications Desktop Agent Log
Files 18
If the vRealize Operations for Published Applications desktop agent is not operating as expected, you can
download the desktop agent log les from the remote desktop and send the log les to VMware for support.
vRealize Operations for Published Applications retains desktop agent log les of the previous seven days by
default. You can specify the number of days that vRealize Operations for Published Applications retains
desktop agent log les by updating the registry entry LogPruneThreshold under
HKEY_LOCAL_MACHINE\SOFTWARE\VMware, Inc.\vRealize Operations for Published Apps\Desktop Agent.
Procedure
1 Log in to the controller server or session host server where the desktop agent is installed.
2 Navigate to C:\ProgramData\VMware\vRealize Operations for Published Apps\Desktop Agent\logs
and locate the desktop agent log les.
Desktop agent log le names begin with v4pa-.
3 Use an archive program to create a ZIP le that contains the desktop agent log les.
4 Send the ZIP le to VMware for support.
VMware, Inc.
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