6.5

Table 2‑3. Operating Systems for RDS Hosts, Providing Remote Desktops or Applications
Guest Operating System Edition Service Pack
Windows Server 2008 R2 Standard, Enterprise, and Datacenter SP1
Windows Server 2012 Standard and Enterprise None
Windows Server 2012 R2 Standard and Enterprise Latest update
Windows Server 2016 Standard and Datacenter None
Support for Oracle Databases that Provide Horizon
Events
You can store Horizon events on an SQL database or an Oracle database. For the Oracle and SQL
database versions that View supports, see the installation document for your Horizon version.
For Horizon environments that use an Oracle events database, you might need to update the ODAC
client libraries on the server where the vRealize Operations for Horizon broker agent is installed.
To update a 64-bit system, go to
http://www.oracle.com/technetwork/database/windows/downloads/index-090165.html and download the
ZIP file from the 64-bit ODAC 11.2 Release 4 (11.2.0.3.0) Xcopy for Windows x64 link and follow the
instructions in the readme.html file included in the ZIP file.
Note The broker agent does not support 32-bit systems.
Troubleshooting
When connecting the vRealize Operations for Horizon broker agent to the Oracle events database, you
might encounter this error:
Event DB username and password cannot be validated. System.Data.OracleClient
requires Oracle client software version 8.1.7 or greater. An Error has Occurred.
Operation Validate DB Credentials has Failed.
To solve this issue, install Oracle Instant Client to the broker agent environment:
1 Download the appropriate Instant Client packages for your platform.
http://www.oracle.com/technetwork/topics/winx64soft-089540.html?ssSourceSiteId=otncn. All
installations require the Basic or Basic Light package.
2 Unzip the packages into a single directory such as C:\oracle\instantclient_12_2.
3 Add this directory to the PATH environment variable. If you have multiple versions of Oracle libraries
installed, make sure the new directory occurs first in the path.
4 Start your application.
VMware vRealize Operations for Horizon Installation
VMware, Inc. 10