6.2.1

n
To install the desktop agent on a RDSH server or physical machine desktop source, perform these steps.
a Copy the desktop agent installation le that corresponds to the operating system of the terminal
server or physical machine.
Option Description
64-bit guest operating system
VMware-v4vdesktopagent-x86_64-6.2.1-buildnumber.exe
32-bit guest operating system
VMware-v4vdesktopagent-6.2.1-buildnumber.exe
b Run the EXE le, accept the EULA, and click Install.
c When the installation nishes, click Finish.
The desktop agent is installed in the same folder as View Agent.
N While uninstalling the desktop agent, you are prompted to close vmwAgent even if nothing
related is opened. Ignore the message and proceed with the uninstallation.
Upgrade vRealize Operations for Horizon
You can directly upgrade from vCenter Operations Manager for Horizon 6.2 to vCenter Operations Manager
for Horizon 6.2.1. If you have vCenter Operations Manager for Horizon 1.6 or 1.7 installed in your
environment, you must rst migrate to vRealize Operations for Horizon 6.1 and then upgrade to vRealize
Operations for Horizon 6.2.1.
N Upgrading from vRealize Operations for Horizon 6.0 to vRealize Operations for Horizon 6.2 is not
supported.
Prerequisites
n
Verify that your environment meets product compatibility, hardware, and software requirements. See
Chapter 2, “System Requirements for vRealize Operations for Horizon,” on page 11.
n
Verify that Horizon is installed and running. See the installation document for your Horizon version.
n
Verify that vRealize Operations Manager is deployed and running.
n
If you have not yet upgraded to vRealize Operations Manager 6.0.3 or vRealize Operations Manager
6.1, upgrade vRealize Operations Manager before you upgrade vRealize Operations for Horizon.
n
Verify that a vCenter adapter is congured for each vCenter Server instance in your Horizon
infrastructure. The vCenter adapter is provided with vRealize Operations Manager.
n
Download the vRealize Operations for Horizon installation les from the product download page. See
“Downloading the vRealize Operations for Horizon Installation Files,” on page 13.
n
Verify that you have a license key for the vRealize Operations for Horizon solution.
Procedure
1 On the Horizon Connection Server host where the previous broker agent is installed, select VMware >
vRealize Operations Horizon Broker Agent  and stop the Broker Agent service.
Stopping the broker agent service prevents errors or unhandled messages from occurring while the
vRealize Operations for Horizon solution is being upgraded.
2 Copy the VMware-vrops-viewadapter-6.2.1-buildnumber.pak le to a temporary folder.
3 Log in to the vRealize Operations Manager user interface with admin privileges.
4 In the left pane of vRealize Operations Manager, click the Administration tab and click Solutions.
VMware vRealize Operations for Horizon Installation
24 VMware, Inc.