6.2
Table Of Contents
- VMware vRealize Operations for Horizon Administration
- Contents
- VMware vRealize Operations for Horizon Administration
- Monitoring Your Horizon Environment
- Using the Horizon Dashboards
- Introducing the Horizon Dashboards
- Horizon Overview Dashboard
- Horizon Infrastructure Dashboard
- Horizon User Sessions Dashboard
- Horizon VDI Pools Dashboard
- Horizon RDS Pools Dashboard
- Horizon Applications Dashboard
- Horizon Desktop Usage Dashboard
- Retrieve In Guest Process Data for Desktop Sessions
- Horizon User Session Details Dashboard
- Retrieve In-Guest Process Data for Session Objects
- View RDS Host Details Dashboard
- Retrieve In-Guest Process Data for Host Objects
- Horizon Adapter Self Health Dashboard
- Horizon End User Experience Dashboard
- Using the Horizon Reports
- Using the Horizon Dashboards
- Maintaining vRealize Operations for Horizon
- Troubleshooting a vRealize Operations for Horizon Installation
- Create a vRealize Operations Manager Support Bundle
- Download vRealize Operations for Horizon Broker Agent Log Files
- Download vRealize Operations for Horizon Desktop Agent Log Files
- View the Collection State and Status of a Horizon Adapter Object
- Horizon Collector and Horizon Adapter Log Files
- Modify the Logging Level for Horizon Adapter Log Files
- Index
Download vRealize Operations for Horizon Broker Agent Log Files
If the vRealize Operations for Horizon broker agent does not operate as expected, you can download the
broker agent log files and send the log files to VMware for support.
By default, broker agent log files are purged after one week.
Procedure
1 Log in to the Horizon Connection Server host where the broker agent is installed as an administrator.
2 Navigate to C:\ProgramData\VMware\vRealize Operations for Horizon\Broker Agent\logs on the
Horizon Connection Server host.
The logs directory contains the broker agent log files.
3 Use an archive program to create a ZIP file that contains the log files in the logs directory.
4 Send the ZIP file to VMware for support.
Download vRealize Operations for Horizon Desktop Agent Log Files
If the vRealize Operations for Horizon desktop agent is not operating as expected, you can download the
desktop agent log files from the remote desktop and send the log files to VMware for support.
Horizon administrators can use the vdmadmin command to create a Data Collection Tool (DCT) bundle that
contains to log files from one or more remote desktops. For information about creating DCT bundles, see the
Horizon administration document for your Horizon version.
Prerequisites
Verify that you can use Horizon Client to connect to the remote desktop.
Procedure
1 Use Horizon Client to connect to the remote desktop from which to collect the desktop agent log files.
2 On the remote desktop, navigate to C:\ProgramData\VMware\vRealize Operations for Horizon\Desktop
Agent\logs and locate the desktop agent log files.
Desktop agent log file names begin with v4v- and v4-* (For example, v4-msgserver.log).
3 Use an archive program to create a ZIP file that contains the desktop agent log files.
4 Send the ZIP file to VMware for support.
View the Collection State and Status of a Horizon Adapter Object
You can view collection state and status information for a adapter object in the
vRealize Operations Manager user interface. This information can help you diagnose and troubleshoot
adapter problems.
You can also view important metrics, statistics, and license information for Horizon adapter instances on the
Horizon Adapter Self Health dashboard. See “Horizon Adapter Self Health Dashboard,” on page 16.
Procedure
1 Log in to the vRealize Operations Manager user interface with admin privileges.
2 Click the Administration tab and click Environment Overview.
3 Expand Adapter Instances and click Horizon Adapter Instance.
Horizon adapter instance objects appear on the List tab in the right pane.
VMware vRealize Operations for Horizon Administration
26 VMware, Inc.