5.8

If the Results directory is not deleted, look for a DBE file in the directory and copy it to the Collector for
viewing.
To examine the ZRP file on the Agent, capture it when it is created. See "Capture the ZRP on the Agent" on
page 75.
Capture the ZRP on the Agent
The Agent sends the Results.zrp file to the Collector, and deletes it after the Collector acknowledges
receipt of the file. To examine the ZRP file on the Agent, capture a copy when the file is created, before the
Agent deletes it.
Procedure
Enter the following shell command.
until ls *zrp 2>/dev/null; do sleep 1; done; cp *zrp save.zrp
Logging Errors
The following file captures errors reported by the Agent processes that are not specific to a request, such
as when an unauthorized Collector tries to contact the Agent.
(Linux) /var/log/CSI/log/DebugEvent_Default.dbe
(Solaris) /var/adm/CSI/log/DebugEvent_Default.dbe
After the Agent begins processing a request, it switches to capturing errors in a DBE file in the following
directory. The DBE file is eventually returned to the Collector.
/opt/CSI/data/collector-name/request-ID
NOTE Effective DBE interpretation often requires expert knowledge of the Agent software.
The following file captures errors when they occur before the Agent logs to the DebugEvent_
Default.dbe file. You might need to check /etc/syslog.conf to verify that entries are being written
to the messages file.
(Linux) /var/log/messages
(Solaris) /var/adm/messages
To make the Agent log additional entries to the messages file, edit
/opt/CMAgent/ECMu/1.0/scripts/inetd-agent, and add –b immediately before –u. The -b causes
the CsiAgentListener to log information about which user and group it is using, each step as it
daemonizes itself to detach from (x)inetd, and when it exits.
If you suspect a race condition in startup, shutdown, and communication between CsiAgentListener
and Agent or CsiListenerWorkerDaemon, enable informational messages, which reveal each of the
processes starting up, shutting down, checking to see that it is safe to shut down, and determining that the
process is available to be contacted. Edit /opt/CMAgent/ECMu/1.0/scripts/inetd-agent, and add
LOG_INFOS=1 immediately before CSI_REGISTRY_PATH.
Inspections are Failing
The following files capture errors when inspections are failing.
(Linux) /var/log/secure
(Solaris) /var/adm/messages
Look for the following errors in the files.
VCM UNIX Agent
VMware, Inc.
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