5.8

VCM UNIX Agent
7
VCM UNIX Agent
To troubleshoot problems with the VCM UNIX Agent, you must understand how the Agent is installed,
how it operates in your network, and how it communicates with the VCM Collector. Knowing these
processes helps you trace the flow of settings and data so that you can identify possible failure points.
The UNIX Agent is installed on managed UNIX systems that include variants such as those from Red Hat,
Solaris, AIX, and others. The Agent is the means by which information is gathered from the machines, and
if the Agent is not functioning properly, VCM cannot collect the data that you need for managing your
UNIX environment.
This chapter includes the following topics:
UNIX Agent Directory Structure After Installation 59
Directories Created During an Inspection 69
Directory of Executed Scripts and Results 70
Collector Certificates 70
Patch Assessment 71
Exploratory UNIX Agent Troubleshooting 71
UNIX Agent Directory Structure After Installation
The /opt directory is the default installation location for the UNIX Agent.
/opt/:
dr-xr-x--x 9 root cfgsoft 320 Oct 31 16:47 CMAgent
if you installed using the defaults, you can type the command ls –laR to return a full listing of all the
directories and files under the UNIX Agent directory structure.
You can use the list to verify that no important files are missing. Understanding the contents of the
directories helps clarify the relationship between files and functions when you troubleshoot problems.
/opt/CMAgent
The CMAgent directory is the root of the Agent installation. The CSIRegistry file is an XML file
representing configuration data for the Agent. Conceptually, it performs the same function as the
Windows Registry. Other than the data directory, all files are owned by root and the cfgsoft group.
/opt/CMAgent:
drwxr-x--- 3 root cfgsoft 4096 Oct 31 15:01 Agent
drwxr-x--- 3 root cfgsoft 4096 Oct 31 15:01 CFC
-rw-rw---- 1 root cfgsoft 51039 Oct 31 15:01 CSIRegistry
-rw-rw---- 1 root cfgsoft 51039 Oct 31 15:01 CSIRegistry.bkup
VMware, Inc.
59