5.8

Table Of Contents
Solution
Upgrade to a supported VCM Agent.
Signed Patch Content Cannot Be Validated
VCM signed patch content cannot be validated with the new signing certificate.
Problem
Signed patch content cannot be validated with the new signing certificate for VCM instances of 5.5.0, 5.5.1,
and 5.6.0. VCM patch content was previously signed with a certificate from Verisign, but is now signed
with a certificate from DigiCert.
Cause
When you download VCM patch content that was signed with the new DigiCert certificate on a VCM
collector that is not updated with the new DigiCert issuer reference, and you run Check for update, the
DBE entries indicate that the downloaded cab file signatures cannot be validated.
VCM is configured to validate patch content certificates by default, and stores the list of certificate issuers
that are used to validate signed content in the database table named ecm_sysdat_certificate_
configuration_settings_ui. For VCM to properly validate patch content in instances of 5.5.0, 5.5.1,
and 5.6.0, you must add the new issuer entry to this table.
Solution
Update the certificate information so that VCM recognizes the patch content as valid. Contact VMware
Customer Service for assistance.
Mismatched Security Setting for AIX Patch Staging with NFS
A mismatched security setting causes the patch staging action to fail.
Problem
When an AIX managed machine uses NFSto stage patches from the Linux patching repository or Linux
alternate location machine, a mismatched security setting on the AIX managed machine causes the patch
staging action to fail.
Cause
In some situations, the patch staging action cannot connect to the patching repository or alternate location
machine because of a mismatched security setting on the AIX managed machine. The Linux NFS Server
displays the following error:
mount: 1831-008 giving up on:
<repo/AL IP Address>:<NFS Path>
vmount: Operation not permitted.
Solution
n On the AIX managed machine, run the following command to reserve a port for the NFS client:
nfso -o nfs_use_reserved_ports=1
VCM Troubleshooting Guide
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VMware, Inc.