5.8

Troubleshooting Problems with VCM
4
Troubleshooting Problems with VCM
This information describes troubleshooting situations that occur in general VCM operations such as
installing, upgrading, patching, or reporting.
This chapter includes the following topics:
Patch Content Does Not Download for Red Hat and SUSEMachines 29
Signed Patch Content Cannot Be Validated 30
Mismatched Security Setting for AIX Patch Staging with NFS 30
UNIX Patch Deployment Fails 31
UNIX Patch Assessment Returns No Results 31
Patch Deployment Jobs Might Time Out 32
UNIX Bulletins Missing from the Required Location 33
Report and Node Summary Errors 33
Report Parameter Errors 34
Protected Storage Errors 35
SSL Becomes Disabled 36
Patch Content Does Not Download for Red Hat and SUSEMachines
Patch assessment content fails to download on certain Red Hat and SUSE managed machines.
VCM 5.6 and later selectively download bulletins. For example, if the inventory contains no Red Hat
machines, VCM does not download Red Hat bulletins.
Problem
The log file reports missing bulletins or filters for patch assessments on Red Hat and SUSE machines that
run a VCM Agent older than version 5.4.1.
Level: Error
Message: No filters found for filter set 66 [ RequestId = your-request-ID,
Requestor = Collector-name ] HRESULT 0x00040ec6;
Level: Warning
Message: No available bulletins matched filter for machine id: machine-ID.
Setting filter to: !/*
Cause
VCM is not configured to enable patch assessment for Agents older than version 5.4.1.
VMware, Inc.
29