7.3

Table Of Contents
If you cannot shut down your system, take an in-memory snapshot of all the nodes. This is the non-
preferred method and should only be used if you cannot take a snapshot while the system is shut
down.
n
If you modified the app.config file, make a backup of that file. See Restore Changes to Logging in
the app.config File.
n
Make a backup of the external workflow configuration (xmldb) files. See Restore External Workflow
Timeout Files.
n
Verify that you have a location outside your current folder where you can store your backup file. See
Backup Copies of .xml Files Cause the System to Time Out.
Procedure
1 Log in to your vSphere client.
2 Locate each vRealize Automation IaaS Windows machine, and each vRealize Automation appliance
node.
3 On each machine, click Shutdown guest in this order.
a IaaS Windows Server machines
b vRealize Automation appliance.
4 Take a snapshot of each vRealize Automation machine.
5 Use your preferred backup method to create a full backup of each appliance node.
6 Power on the system. See Start Up vRealize Automation in Managing vRealize Automation.
If you have a high availability environment, complete these steps to power on your virtual appliances.
a Start the master vRealize Automation appliance.
b Log in to vRealize Automation Appliance Management, click Services, and wait until the
licensing-service status is REGISTERED.
c Start the remaining vRealize Automation appliances at the same time.
d Start the primary Web node and wait for the startup to finish.
e Start the primary Manager Service machine and wait for 2 to 5 minutes.
The actual time depends on your site configuration.
Note On secondary machines, do not start or run the Windows service unless you are
configured for automatic Manager Service failover.
f Start the Distributed Execution Manager Orchestrator and Workers and all vRealize Automation
proxy agents.
Note You can start these components in any order. You do not need to wait for a component to
finish before you start another.
Upgrading from vRealize Automation 7.1, 7.2 to 7.3 or 7.1, 7.2, 7.3 to 7.3.1
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