7.2

Table Of Contents
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If the Management Agent is upgraded, ensure that its service is running.
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If the Management Agent is upgraded and running, restart upgrade on the virtual appliance.
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If the Management Agent is not upgraded, perform a manual upgrade of the Management Agent. Open
a browser and navigate to the VMware vRealize Automation IaaS Installation page on the vRealize
Automation appliance at hps://virtual_appliance_host:5480/installer. Download and run the
Management Agent Installer. Restart upgrade on the virtual appliance.
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If you plan to upgrade the IaaS components with the automatic upgrade shell script, make sure to
download the Management Agent installer shipped as a separate package on the vRealize Automation
7.2 download page. For information, see Knowledge Base Article 2147926.
Do not aempt to use Management Agent installer that is included in the vRealize Automation virtual
appliance.
Unable to Create New Directory in vRealize Automation
Trying to add new directory with the rst sync connector fails.
Problem
This issue occurs due to a bad config-state.json le located in
usr/local/horizon/conf/states/VSPHERE.LOCAL/3001/.
For information about xing this issue, see Knowledge Base Article 2145438.
Chapter 9 Troubleshooting the vRealize Automation 6.2.4 or 6.2.5 Upgrade
VMware, Inc. 65