7.2

Cause
The problem occurs because more than thousand groups in the group base search domain name that have
not been synchronized to the VMware Identity Manager utility directory.
Solution
1 Log in the vRealize Automation appliance as a system administrator.
2 Create a local user for the default tenant.
3 Assign the local user the Tenant Administrator privileges.
4 Log out of the vRealize Automation appliance.
5 Log in the tenant with the local user credentials.
6 Select Administration > Directories Management > Directories.
7 Open the failed Active Directory domain.
8 Click Sync  to open a dialog with synchronization options.
9 Click the + icon to add a new line for group DN denitions and enter the appropriate group DN that
need to be synchronized.
10 Click Save & Sync to save your changes and synchronize to implement your updates immediately.
The VMware Identity Manager utility directory is synchronized to the thousand plus groups in the Active
Directory.
What to do next
Start the migration process.
Migration of Identity Store Fails Because of Incorrect Credentials
he migration of identity store fails because of incorrect Active Directory domain credentials or lack or user
permission.
Problem
The migration of identity store to the VMware Identity Manager utility fails.
Cause
The credentials of the Active Directory domain are incorrect. The problem also occurs when the user does
not have the permission to join the VMware Identity Manager utility to the Active Directory Domain.
Solution
1 Log in the vRealize Automation appliance as a system administrator.
2 Create a local user for the vsphere.local tenant.
3 Assign the local user the Tenant Administrator privileges.
4 Log out of the vRealize Automation appliance.
5 Log in the tenant with the local user credentials.
6 Select Administration > Directories Management > Connectors.
7 Click Join Domain to join the connector to a specic Active Directory domain.
The connector syncs user and group data between Active Directory and the Directories Management
service
8 Enter the domain, domain username, and password for the active directory domain.
Upgrading from vRealize Automation 6.2.4 or 6.2.5 to 7.2
56 VMware, Inc.