7.2
Table Of Contents
- Upgrading from vRealize Automation 6.2.4 or 6.2.5 to 7.2
- Contents
- Updated Information
- vRealize Automation 6.2.4 or 6.2.5 Prerequisites, Considerations, and Process
- Prerequisites for Upgrading from vRealize Automation 6.2.4 or 6.2.5
- Considerations About Upgrading to This vRealize Automation Version
- Upgrade and Identity Appliance Specifications
- Upgrade and Licensing
- Understanding How Roles Are Upgraded
- Understanding How Blueprints Are Upgraded
- Upgrade and vApp Blueprints, vCloud Endpoints, and vCloud Reservations
- Understanding How Multi-Machine Blueprints Are Upgraded
- Upgrade and Physical Endpoints, Reservations, and Blueprints
- Upgrade and Network Profile Settings
- Upgrade and Entitled Actions
- Upgrade and Custom Properties
- Upgrade and Application Services
- Upgrade and Advanced Service Design
- Upgrade and Blueprint Cost Information
- Checklist for Upgrading vRealize Automation 6.2.4 or 6.2.5
- Preparing to Upgrade vRealize Automation 6.2.4 or 6.2.5
- Updating the vRealize Automation 6.2.4 or 6.2.5 Appliance
- Upgrading the IaaS Server Components After Upgrading vRealize Automation 6.x to 7.2
- Updating vRealize Orchestrator After Upgrading from vRealize Automation 6.x to 7.2
- Add Users or Groups to an Active Directory Connection
- Enable Your Load Balancers
- Post-Upgrade Tasks for Upgrading vRealize Automation 6.2.4 or 6.2.5
- Port Configuration for High-Availability Deployments
- Enabling the Connect to Remote Console Action for Consumers
- Restore External Workflow Timeout Files
- Verify That vRealize Orchestrator Service Is Available
- Restore Embedded vRealize Orchestrator Endpoint
- Restore Changes to Logging in the app.config File
- Troubleshooting the vRealize Automation 6.2.4 or 6.2.5 Upgrade
- Migration of Identity Store Fails Because the Active Directory is not Synchronized
- Migration of Identity Store Fails Because of Incorrect Credentials
- Migration of Identity Store Fails With a Timeout Error Message
- Installation or Upgrade Fails with a Load Balancer Timeout Error
- Upgrade Fails for IaaS Website Component
- Manager Service Fails to Run Due to SSL Validation Errors During Runtime
- Log In Fails After Upgrade
- Catalog Items Appear in the Service Catalog But Are Not Available to Request
- User Migration Batch Files Are Ineffective
- PostgreSQL External Database Merge Is Unsuccessful
- Join Cluster Command Appears to Fail After Upgrading a High-Availability Environment
- Upgrade Is Unsuccessful if Root Partition Does Not Provide Sufficient Free Space
- Backup Copies of .xml Files Cause the System to Time Out
- Delete Orphaned Nodes on vRealize Automation
- Upgrade Fails to Upgrade the Management Agent or Certificate Not Installed on a IaaS Node
- Unable to Create New Directory in vRealize Automation
- Index
Troubleshooting the
vRealize Automation 6.2.4 or 6.2.5
Upgrade 9
The upgrade troubleshooting topics provide solutions to problems that you might encounter when
upgrading vRealize Automation 6.2.4 or 6.2.5.
This chapter includes the following topics:
n
“Migration of Identity Store Fails Because the Active Directory is not Synchronized,” on page 55
n
“Migration of Identity Store Fails Because of Incorrect Credentials,” on page 56
n
“Migration of Identity Store Fails With a Timeout Error Message,” on page 57
n
“Installation or Upgrade Fails with a Load Balancer Timeout Error,” on page 58
n
“Upgrade Fails for IaaS Website Component,” on page 58
n
“Manager Service Fails to Run Due to SSL Validation Errors During Runtime,” on page 60
n
“Log In Fails After Upgrade,” on page 60
n
“Catalog Items Appear in the Service Catalog But Are Not Available to Request,” on page 60
n
“User Migration Batch Files Are Ineective,” on page 61
n
“PostgreSQL External Database Merge Is Unsuccessful,” on page 62
n
“Join Cluster Command Appears to Fail After Upgrading a High-Availability Environment,” on
page 62
n
“Upgrade Is Unsuccessful if Root Partition Does Not Provide Sucient Free Space,” on page 63
n
“Backup Copies of .xml Files Cause the System to Time Out,” on page 64
n
“Delete Orphaned Nodes on vRealize Automation,” on page 64
n
“Upgrade Fails to Upgrade the Management Agent or Certicate Not Installed on a IaaS Node,” on
page 64
n
“Unable to Create New Directory in vRealize Automation,” on page 65
Migration of Identity Store Fails Because the Active Directory is not
Synchronized
The migration of identity store fails because a thousand plus groups in the Active Directory have not been
synchronized to the VMware Identity Manager utility directory.
Problem
The migration of identity store to the VMware Identity Manager utility fails.
VMware, Inc.
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