7.2

Table Of Contents
4
Upgrading the IaaS Server Components After Upgrading vRealize Automation
6.x to 7.2 35
Upgrade IaaS Components Using the Upgrade Shell Script After Upgrading vRealize Automation
6.x to 7.2 35
Upgrading IaaS Components Using the IaaS MSI Package After Upgrading vRealize Automation
6.x to 7.2 37
Download the IaaS Installer to Upgrade IaaS Components After Upgrading
vRealize Automation 6.x to 7.2 38
Upgrade the IaaS Components After Upgrading vRealize Automation 6.x to 7.2 38
5
Updating vRealize Orchestrator After Upgrading from vRealize Automation
6.x to 7.2 43
Migrating an External vRealize Orchestrator Server to vRealize Automation 7.2 43
Upgrade Stand-Alone vRealize Orchestrator After Upgrading vRealize Automation 6.x to 7.2 43
Upgrade External vRealize Orchestrator Appliance Cluster After Upgrading vRealize Automation
6.x to 7.2 44
6
Add Users or Groups to an Active Directory Connection 47
7
Enable Your Load Balancers 49
8
Post-Upgrade Tasks for Upgrading vRealize Automation 6.2.4 or 6.2.5 51
Port Conguration for High-Availability Deployments 51
Enabling the Connect to Remote Console Action for Consumers 51
Restore External Workow Timeout Files 51
Verify That vRealize Orchestrator Service Is Available 52
Restore Embedded vRealize Orchestrator Endpoint 52
Restore Changes to Logging in the app.cong File 53
9
Troubleshooting the vRealize Automation 6.2.4 or 6.2.5 Upgrade 55
Migration of Identity Store Fails Because the Active Directory is not Synchronized 55
Migration of Identity Store Fails Because of Incorrect Credentials 56
Migration of Identity Store Fails With a Timeout Error Message 57
Installation or Upgrade Fails with a Load Balancer Timeout Error 58
Upgrade Fails for IaaS Website Component 58
Manager Service Fails to Run Due to SSL Validation Errors During Runtime 60
Log In Fails After Upgrade 60
Catalog Items Appear in the Service Catalog But Are Not Available to Request 60
User Migration Batch Files Are Ineective 61
PostgreSQL External Database Merge Is Unsuccessful 62
Join Cluster Command Appears to Fail After Upgrading a High-Availability Environment 62
Upgrade Is Unsuccessful if Root Partition Does Not Provide Sucient Free Space 63
Backup Copies of .xml Files Cause the System to Time Out 64
Delete Orphaned Nodes on vRealize Automation 64
Upgrade Fails to Upgrade the Management Agent or Certicate Not Installed on a IaaS Node 64
Unable to Create New Directory in vRealize Automation 65
Index 67
Upgrading from vRealize Automation 6.2.4 or 6.2.5 to 7.2
4 VMware, Inc.