7.2

If you are performing a manual external Microsoft SQL database upgrade, you must upgrade the
external SQL before you upgrade the Web node. You can upgrade the external SQL remotely from the
Web node.
2 Manager Services
Upgrade the active Manager Service before you upgrade the passive Manager Service.
If you do not have SSL encryption enabled in your SQL instance, uncheck the SSL encryption checkbox
in the Iaas Upgrade conguration dialog box next to the SQL denition.
3 DEM orchestrator and workers
Upgrade all DEM orchestrators and workers. Finish the upgrade on one server before you upgrade the
next server.
4 Agents
Finish the upgrade on one server before you upgrade the next server that is running an agent.
5 Management Agent
Is updated automatically as part of the upgrade process.
If you are using dierent services on one server, the upgrade updates the services in the proper order. For
example, if your site has Web site and manager services on the same server, select both for update. The
upgrade installer applies the updates in the proper order. You must complete the upgrade on one server
before you begin an upgrade on another.
N If your deployment uses a load balancer, the rst appliance you plan to upgrade must be connected
to the load balancer. All other instances of vRealize Automation appliance appliances must be disabled for
load balancer trac before you apply the upgrade to avoid caching errors.
Prerequisites
n
Back up your existing vRealize Automation 6.2.4 or 6.2.5 environment.
n
If you reboot an IaaS server after you update all the vRealize Automation appliances but before you
upgrade the IaaS components , stop all of the IaaS windows services, except for the Management Agent
service, on the server.
n
“Download the IaaS Installer to Upgrade IaaS Components After Upgrading vRealize Automation 6.x
to 7.2,” on page 38.
n
Verify that your primary IaaS Website, Microsoft SQL database, and Model Manager node has JAVA SE
Runtime Environment 8, 64bits, update 91 or later installed. After you install Java, you must set the
environment variable, JAVA_HOME , to the new version on each server node.
n
Verify that the creation date is earlier than the modied date in the web.config le. If the creation date
for the web.config le is the same as or later than the modied date, perform the procedure in
“Upgrade Fails for IaaS Website Component,” on page 58.
n
If you are upgrading from vRealize Automation 6.2.x and have an external Microsoft SQL database,
ensure that the Management Agent on the external database is version 7.0 or later before you run the
IaaS Web site upgrade. You can check the Management Agent version in the Control Panel of your
external SQL machine. If the Management Agent is not version 7.0 or later, complete the following steps
to perform a manual upgrade of the Management Agent.
a Open a browser and navigate to the VMware vRealize Automation IaaS Installation page on the
vRealize Automation appliance at hps://virtual_appliance_host:5480/installer.
b Download and run the Management Agent Installer.
Chapter 4 Upgrading the IaaS Server Components After Upgrading vRealize Automation 6.x to 7.2
VMware, Inc. 39