7.2

Table Of Contents
n
Create a snapshot of your tenant conguration and the users assigned.
n
Backup any les you have customized, such as DataCenterLocations.xml.
n
Create a snapshot of each virtual appliance and IaaS server. Adhere to regular guidelines for backing up
the entire system in case vRealize Automation upgrade is unsuccessful. See Backup and Recovery for
vRealize Automation Installations.
Back Up Your Existing vRealize Automation 6.2.4 or 6.2.5 Environment
Before you upgrade, shut down and take a snapshot of your vRealize Automation 6.2.4 or 6.2.5 environment
components.
Before you upgrade, take a snapshot of these components while your system is shut down.
n
vRealize Automation IaaS servers (Windows nodes)
n
vRealize Automation appliances (Linux nodes)
n
vRealize Automation (SSO) Identity node
If the upgrade fails, you can use the snapshot to return to the last known good conguration and aempt
another upgrade.
Prerequisites
n
Verify that the embedded PostgreSQL database is in high-availability mode. If it is, locate the current
Master node. See the knowledge base article hp://kb.vmware.com/kb/2105809.
n
If your environment has an external PostgreSQL database, create a database backup le.
n
If the vRealize Automation Microsoft SQL database is not hosted on the IaaS server, create a database
backup le.
n
Verify that you have completed the backup prerequisites for upgrading.
n
Verify that you have taken a snapshot of your system while it is shut down. This is the preferred
method of taking a snapshot. See your vSphere 6.0 Documentation.
If you cannot shut down your system, take an in-memory snapshot of all the nodes. This is the non-
preferred method and should only be used if you cannot take a snapshot while the system is shut
down.
n
If you modied the app.config le, make a backup of that le. See “Restore Changes to Logging in the
app.cong File,” on page 53.
n
Make a backup of the external workow conguration (xmldb) les. See “Restore External Workow
Timeout Files,” on page 51.
n
Verify that you have a location outside your current folder where you can store your backup le. See
“Backup Copies of .xml Files Cause the System to Time Out,” on page 64.
Procedure
1 Log in to your vCenter Server.
2 Locate these vRealize Automation 6.2.4 or 6.2.5 components.
n
vRealize Automation IaaS servers (Windows nodes)
n
vRealize Automation appliances (Linux nodes)
n
vRealize Automation (SSO) Identity node
3 Select a machine and click Shutdown guest in the following order.
a IaaS proxy agent virtual machines
Upgrading from vRealize Automation 6.2.4 or 6.2.5 to 7.2
18 VMware, Inc.