7.1

Table 5. Tenant Roles and Responsibilities (Continued)
Role Responsibilities How Assigned
Software Architect
n
Create and manage software
blueprint components.
n
Assemble and manage composite
blueprints.
Tenant administrators can assign this
role to users in their tenant at any time
from the Administration tab.
Catalog Administrator
n
Create and manage catalog
services.
n
Manage catalog items.
n
Assign icons to actions.
Tenant administrators can assign this
role to users in their tenant at any time
from the Administration tab.
Business group manager
n
Add and delete users within their
business group.
n
Assign support user roles to
users in their business group.
n
Create and manage entitlements
for their business group.
n
Request and manage items on
behalf of a user in their business
group.
n
Monitor resource usage in a
business group.
n
Change machine owner.
The tenant administrator designates
the business group manager when
creating or editing business groups.
Approval administrator
n
Create and manage approval
policies.
Tenant administrators can assign this
role to users in their tenant at any time
from the Administration tab.
Approver
n
Approve service catalog requests,
including provisioning requests
or any resource actions.
The tenant administrator or approval
administrator creates approval policies
and designates the approvers for each
policy.
Support user
n
Request and manage items on
behalf of other users in their
business group.
n
Change machine owner.
The tenant administrator designates
the support user when creating or
editing business groups.
Business user
n
Request catalog items from the
service catalog.
n
Manage their provisioned
resources.
The tenant administrator designates
the business users who can consume
IT services when creating or editing
business groups.
Service Catalog
The service catalog provides a common interface for consumers of IT services to use to request and manage
the services and resources they need.
Requesting and Managing Items in the Catalog
The catalog provides a self-service portal for requesting services and also enables business users to manage
their own provisioned resources.
The following example is of a typical life cycle.
Connie, the consumer of IT services, logs in to the vRealize Automation console. On the Catalog tab, she
browses for the service oerings she needs to do her job. The items that are available in the catalog are
grouped into service categories, which helps her nd what she is looking for. After Connie selects a catalog
item, she can view its details to conrm that it is what she wants before submiing a request.
Foundations and Concepts
20 VMware, Inc.