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Table Of Contents
Table 5. Tenant Roles and Responsibilities (Continued)
Role Responsibilities How Assigned
Software Architect
n
Create and manage software
blueprint components.
n
Assemble and manage composite
blueprints.
Tenant administrators can assign this role
to users in their tenant at any time from
the Administration tab.
Catalog Administrator
n
Create and manage catalog
services.
n
Manage catalog items.
n
Assign icons to actions.
Tenant administrators can assign this role
to users in their tenant at any time from
the Administration tab.
Business group manager
n
Add and delete users within their
business group.
n
Assign support user roles to users in
their business group.
n
Create and manage entitlements for
their business group.
n
Request and manage items on
behalf of a user in their business
group.
n
Monitor resource usage in a
business group.
n
Change machine owner.
The tenant administrator designates the
business group manager when creating or
editing business groups.
Approval administrator
n
Create and manage approval
policies.
Tenant administrators can assign this role
to users in their tenant at any time from
the Administration tab.
Approver
n
Approve service catalog requests,
including provisioning requests or
any resource actions.
The tenant administrator or approval
administrator creates approval policies
and designates the approvers for each
policy.
Support user
n
Request and manage items on
behalf of other users in their
business group.
n
Change machine owner.
The tenant administrator designates the
support user when creating or editing
business groups.
Business user
n
Request catalog items from the
service catalog.
n
Manage their provisioned resources.
The tenant administrator designates the
business users who can consume IT
services when creating or editing business
groups.
Service Catalog
The service catalog provides a common interface for consumers of IT services to use to request and
manage the services and resources they need.
Requesting and Managing Items in the Catalog
The catalog provides a self-service portal for requesting services and also enables business users to
manage their own provisioned resources.
Foundations and Concepts
VMware, Inc. 21