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Table 1. Tenant Configuration (Continued)
Configuration Area Description
Service catalog offerings Service architects can create and publish catalog items to the service catalog and
assign them to service categories. Services and catalog items are always specific to a
tenant.
Infrastructure resources The underlying infrastructure fabric resources, for example, vCenter servers, Amazon
AWS accounts, or Cisco UCS pools, are shared among all tenants. For each
infrastructure source that vRealize Automation manages, a portion of its compute
resources can be reserved for users in a specific tenant to use.
About the Default Tenant
When the system administrator configures an Active Directory link using Directories management during
the installation of vRealize Automation, a default tenant is created with the built-in system administrator
account to log in to the vRealize Automation console. The system administrator can then configure the
default tenant and create additional tenants.
The default tenant supports all of the functions described in Tenant Configuration. In the default tenant,
the system administrator can also manage system-wide configuration, including global system defaults for
branding and notifications, and monitor system logs.
User and Group Management
All user authentication is handled by Active Directory links that are configured through Directories
Management. Each tenant has one or more Active Directory links that provide authentication on a user or
group level.
The system administrator performs the initial configuration of single sign-on and basic tenant setup,
including designating at least one Active Directory link and a tenant administrator for each tenant.
Thereafter, a tenant administrator can configure additional Active Directory links and assign roles to users
or groups as needed.
Tenant administrators can also create custom groups within their own tenants and add users and groups
to those groups. Custom groups can be assigned roles or designated as the approvers in an approval
policy.
Tenant administrators can also create business groups within their tenants. A business group is a set of
users, often corresponding to a line of business, department or other organizational unit, that can be
associated with a set of catalog services and infrastructure resources. Users and custom groups can be
added to business groups.
Comparison of Single-Tenant and Multitenant Deployments
vRealize Automation supports deployments with either a single tenant or multiple tenants. The
configuration can vary depending on how many tenants are in your deployment.
System-wide configuration is always performed in the default tenant and can apply to one or more
tenants. For example, system-wide configuration might specify defaults for branding and notification
providers.
Foundations and Concepts
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