6.2

Table Of Contents
Common Components 6
vRealize Automation includes several common components in addition to the service catalog and catalog
item sources such as Infrastructure as a Service and the Advanced Service Designer.
This chapter includes the following topics:
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Approvals Overview
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Notifications
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Branding
Approvals Overview
Any catalog request, whether it is for a new catalog item or to perform an action on a provisioned item,
can be subject to approval.
A tenant administrator or business group manager can associate an approval policy with any service,
catalog item, or action as part of entitling the items or actions to users.
A tenant administrator or an approval administrator can create approval policies. Each approval policy
has an approval policy type that determines to what requests that policy can apply. For example, you can
apply some policies only to new catalog item requests, or requests for a specific type of item. You can
apply other policies only to post-provisioning actions or to a specific action on provisioned items.
Each approval policy has at least one phase and each phase can have one or more levels.
An approval level represents a single step in a business process. For example, an approval policy can
have one level for manager approval, followed by a level for finance approval. An approval level can be
designated as always required or required based on certain conditions. The available conditions can vary
depending on the approval policy type. For example, an approval policy for virtual machine requests can
be conditional based on the number of CPUs in the machine request.
Each level specifies one or more approvers. If a level has multiple approvers, the policy can specify
whether all the approvers must approve the request to complete the level, or any one of the approvers
can complete the level. If any approver rejects the request, then the entire request is rejected.
For each approval level, you can specify attributes that an approver can edit when completing the
approval. For example, in an approval level for IT to review a machine request, they might be able to
update the requested CPU, memory, or storage specifications. The approvers must determine that the
requested specifications are not appropriate for the proposed use of the machine.
VMware, Inc.
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