7.4
Table Of Contents
- Installing vRealize Automation
- Contents
- vRealize Automation Installation
- Installation Overview
- Preparing for Installation
- Deploying the vRealize Automation Appliance
- Installing with the Installation Wizard
- The Standard Installation Interfaces
- Using the Standard Interfaces for Minimal Deployments
- Using the Standard Interfaces for Distributed Deployments
- Distributed Deployment Checklist
- Disabling Load Balancer Health Checks
- Certificate Trust Requirements in a Distributed Deployment
- Configure Web Component, Manager Service and DEM Host Certificate Trust
- Installation Worksheets
- Configuring Your Load Balancer
- Configuring Appliances for vRealize Automation
- Install the IaaS Components in a Distributed Configuration
- Install IaaS Certificates
- Download the IaaS Installer
- Choosing an IaaS Database Scenario
- Install an IaaS Website Component and Model Manager Data
- Install Additional IaaS Web Server Components
- Install the Active Manager Service
- Install a Backup Manager Service Component
- Installing Distributed Execution Managers
- Configuring Windows Service to Access the IaaS Database
- Verify IaaS Services
- Installing Agents
- Set the PowerShell Execution Policy to RemoteSigned
- Choosing the Agent Installation Scenario
- Agent Installation Location and Requirements
- Installing and Configuring the Proxy Agent for vSphere
- Installing the Proxy Agent for Hyper-V or XenServer
- Installing the VDI Agent for XenDesktop
- Installing the EPI Agent for Citrix
- Installing the EPI Agent for Visual Basic Scripting
- Installing the WMI Agent for Remote WMI Requests
- Silent Installation
- Post-Installation Tasks
- Configure FIPS Compliant Encryption
- Enable Automatic Manager Service Failover
- Automatic PostgreSQL Database Failover
- Replacing Self-Signed Certificates with Certificates Provided by an Authority
- Changing Host Names and IP Addresses
- Licensing vRealize Code Stream
- Installing the vRealize Log Insight Agent
- Change the VMware Remote Console Proxy Port
- Change an Appliance FQDN Back to the Original FQDN
- Configure SQL AlwaysOn Availability Group
- Add Network Interface Controllers After Installing vRealize Automation
- Configure Static Routes
- Access Patch Management
- Configure Access to the Default Tenant
- Troubleshooting an Installation
- Default Log Locations
- Rolling Back a Failed Installation
- Create a Support Bundle
- General Installation Troubleshooting
- Installation or Upgrade Fails with a Load Balancer Timeout Error
- Server Times Are Not Synchronized
- Blank Pages May Appear When Using Internet Explorer 9 or 10 on Windows 7
- Cannot Establish Trust Relationship for the SSL/TLS Secure Channel
- Connect to the Network Through a Proxy Server
- Console Steps for Initial Content Configuration
- Cannot Downgrade vRealize Automation Licenses
- Troubleshooting the vRealize Automation Appliance
- Installers Fail to Download
- Encryption.key File has Incorrect Permissions
- Directories Management Identity Manager Fails to Start After Horizon-Workspace Restart
- Incorrect Appliance Role Assignments After Failover
- Failures After Promotion of Replica and Master Nodes
- Incorrect Component Service Registrations
- Additional NIC Causes Management Interface Errors
- Cannot Promote a Secondary Virtual Appliance to Master
- Active Directory Sync Log Retention Time Is Too Short
- RabbitMQ Cannot Resolve Host Names
- Troubleshooting IaaS Components
- Prerequisite Fixer Cannot Install .NET Features
- Validating Server Certificates for IaaS
- Credentials Error When Running the IaaS Installer
- Save Settings Warning Appears During IaaS Installation
- Website Server and Distributed Execution Managers Fail to Install
- IaaS Authentication Fails During IaaS Web and Model Management Installation
- Failed to Install Model Manager Data and Web Components
- IaaS Windows Servers Do Not Support FIPS
- Adding an XaaS Endpoint Causes an Internal Error
- Uninstalling a Proxy Agent Fails
- Machine Requests Fail When Remote Transactions Are Disabled
- Error in Manager Service Communication
- Email Customization Behavior Has Changed
- Troubleshooting Log-In Errors
Problem
The master node runs out of disk space. You log in to its management interface Database page, and
promote a replica node with enough space to become the new master. Promotion appears to succeed
when you refresh the management interface page, even though an error message occurred.
Later, on the node that was the old master, you free up the disk space. After you promote the node back
to master, however, provisioning operations fail by being stuck IN_PROGRESS.
Cause
vRealize Automation cannot properly update the old master node configuration when the problem is not
enough space.
Solution
If the management interface displays errors during promotion, temporarily exclude the node from the load
balancer. Correct the node problem, for example by adding disk, before re-including it on the load
balancer. Then, refresh the management interface Database page and verify that the right nodes are
master and replica.
Incorrect vRealize Automation Component Service Registrations
The vRealize Automation appliance management interface can help you resolve registration problems
with vRealize Automation component services.
Problem
Under normal operation, all vRealize Automation component services must be unique and in a
REGISTERED state. Any other set of conditions might cause vRealize Automation to behave
unpredictably.
Cause
The following are examples of problems that might occur with vRealize Automation component services.
n
A service has become inactive.
n
Server settings caused a service to be in a state other than REGISTERED.
n
A dependency on another service caused a service to be in a state other than REGISTERED.
Solution
Re-register component services that appear to have problems.
1 Take a snapshot of the vRealize Automation appliance.
You might need to revert to the snapshot if you try different service changes, and the appliance ends
up in an unpredictable state.
2 Log in to the vRealize Automation appliance management interface as root.
https://vrealize-automation-appliance-FQDN:5480
Installing vRealize Automation
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