7.4

Table Of Contents

Problem

If a certificate issue occurs with vcac-config.exe when upgrading a security certificate, you might see the

following message:

The underlying connection was closed: Could not establish trust relationship

for the SSL/TLS secure channel

You can find more information about the cause of the issue by using the following procedure.

Solution

1 Open vcac-config.exe.config in a text editor, and locate the repository address:

2 Open Internet Explorer to the address.

3 Continue through any error messages about certificate trust issues.

4 Obtain a security report from Internet Explorer, and use it to troubleshoot why the certificate is not

trusted.

If problems persist, repeat the procedure by browsing with the address that needs to be registered, the

Endpoint address that you used to register with vcac-config.exe.

Connect to the Network Through a Proxy Server

Some sites might connect to the Internet through a proxy server.

Problem

Your deployment cannot connect to the open Internet. For example, you cannot access Web sites, public

clouds that you manage, or vendor addresses from which you download software or updates.

Cause

Your site connects to the Internet through a proxy server.

Solution

Prerequisites

Obtain proxy server names, port numbers, and credentials from the administrator for your site.

Procedure

1 Open a Web browser to the vRealize Automation appliance management interface URL.

https://vrealize-automation-appliance-FQDN:5480

2 Log in as root, and click Network.

3 Enter your site proxy server FQDN or IP address, and port number.

4 If your proxy server requires credentials, enter the user name and password.

Installing vRealize Automation

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