7.3

Table Of Contents
Problem
An inaccurate error message indicating that user settings have not been saved appears during IaaS
installation.
Cause
Communication or network problems can cause this message to appear erroneously.
Solution
Ignore the error message and proceed with the installation. This message should not cause the setup to
fail.
Website Server and Distributed Execution Managers Fail to Install
Your installation of the vRealize Automation appliance infrastructure Web site server and distributed
execution managers cannot proceed when the password for your IaaS service account contains double
quotation marks.
Problem
You see a message telling you that installation of the vRealize Automation appliance distributed execution
managers (DEMs) and Web site server has failed because of invalid msiexec parameters.
Cause
The IaaS service account password uses a double quotation mark character.
Solution
1 Verify that your IaaS service account password does not include double quotation marks as part of
the password.
2 If your password contains double quotation marks, create a new password.
3 Restart the installation.
IaaS Authentication Fails During IaaS Web and Model
Management Installation
When running the Prerequisite Checker, you see a message that the IIS authentication check has failed.
Problem
The message tells you that authentication is not enabled, but the IIS authentication check box is selected.
Solution
1 Clear the Windows authentication check box.
2 Click Save.
3 Select the Windows authentication check box.
Installing vRealize Automation
VMware, Inc. 166