7.3
Table Of Contents
- Installing vRealize Automation
- Contents
- vRealize Automation Installation
- Updated Information
- Installation Overview
- Preparing for Installation
- Deploying the vRealize Automation Appliance
- Installing with the Installation Wizard
- The Standard Installation Interfaces
- Using the Standard Interfaces for Minimal Deployments
- Using the Standard Interfaces for Distributed Deployments
- Distributed Deployment Checklist
- Disabling Load Balancer Health Checks
- Certificate Trust Requirements in a Distributed Deployment
- Configure Web Component, Manager Service and DEM Host Certificate Trust
- Installation Worksheets
- Configuring Your Load Balancer
- Configuring Appliances for vRealize Automation
- Install the IaaS Components in a Distributed Configuration
- Install IaaS Certificates
- Download the IaaS Installer
- Choosing an IaaS Database Scenario
- Install an IaaS Website Component and Model Manager Data
- Install Additional IaaS Web Server Components
- Install the Active Manager Service
- Install a Backup Manager Service Component
- Installing Distributed Execution Managers
- Configuring Windows Service to Access the IaaS Database
- Verify IaaS Services
- Installing Agents
- Set the PowerShell Execution Policy to RemoteSigned
- Choosing the Agent Installation Scenario
- Agent Installation Location and Requirements
- Installing and Configuring the Proxy Agent for vSphere
- Installing the Proxy Agent for Hyper-V or XenServer
- Installing the VDI Agent for XenDesktop
- Installing the EPI Agent for Citrix
- Installing the EPI Agent for Visual Basic Scripting
- Installing the WMI Agent for Remote WMI Requests
- Silent Installation
- Post-Installation Tasks
- Configure FIPS Compliant Encryption
- Enable Automatic Manager Service Failover
- Automatic PostgreSQL Database Failover
- Replacing Self-Signed Certificates with Certificates Provided by an Authority
- Changing Host Names and IP Addresses
- Removing a vRealize Automation Appliance from a Cluster
- Licensing vRealize Code Stream
- Installing the vRealize Log Insight Agent
- Change an Appliance FQDN Back to the Original FQDN
- Configure SQL AlwaysOn Availability Group
- Configure Access to the Default Tenant
- Troubleshooting an Installation
- Default Log Locations
- Rolling Back a Failed Installation
- Create a Support Bundle
- General Installation Troubleshooting
- Installation or Upgrade Fails with a Load Balancer Timeout Error
- Server Times Are Not Synchronized
- Blank Pages May Appear When Using Internet Explorer 9 or 10 on Windows 7
- Cannot Establish Trust Relationship for the SSL/TLS Secure Channel
- Connect to the Network Through a Proxy Server
- Console Steps for Initial Content Configuration
- Cannot Downgrade vRealize Automation Licenses
- Troubleshooting the vRealize Automation Appliance
- Installers Fail to Download
- Encryption.key File has Incorrect Permissions
- Directories Management Identity Manager Fails to Start After Horizon-Workspace Restart
- Incorrect Appliance Role Assignments After Failover
- Failures After Promotion of Replica and Master Nodes
- Incorrect Component Service Registrations
- Additional NIC Causes Management Interface Errors
- Cannot Promote a Secondary Virtual Appliance to Master
- Active Directory Sync Log Retention Time Is Too Short
- RabbitMQ Cannot Resolve Host Names
- Troubleshooting IaaS Components
- Prerequisite Fixer Cannot Install .NET Features
- Validating Server Certificates for IaaS
- Credentials Error When Running the IaaS Installer
- Save Settings Warning Appears During IaaS Installation
- Website Server and Distributed Execution Managers Fail to Install
- IaaS Authentication Fails During IaaS Web and Model Management Installation
- Failed to Install Model Manager Data and Web Components
- IaaS Windows Servers Do Not Support FIPS
- Adding an XaaS Endpoint Causes an Internal Error
- Uninstalling a Proxy Agent Fails
- Machine Requests Fail When Remote Transactions Are Disabled
- Error in Manager Service Communication
- Email Customization Behavior Has Changed
- Troubleshooting Log-In Errors
3 Click Services.
4 In the list of services, look for a service that is not in the correct state or has other problems.
5 To have vRealize Automation re-register the service, log in to a console session on the
vRealize Automation appliance as root, and restart vRealize Automation by entering the following
command.
service vcac-server restart
If there are services associated with the embedded vRealize Orchestrator instance, enter the
following additional command.
service vco-restart restart
6 If a faulty service is the iaas-service, take the following steps to re-register it.
a Do not unregister the service.
b On the primary IaaS Web Server, log in with an account that has Administrator rights.
c Open a command prompt as Administrator.
d Run the following command.
"C:\Program Files (x86)\VMware\vCAC\Server\Model Manager Data\Cafe\Vcac-
Config.exe" RegisterSolutionUser -url https://appliance-or-load-balancer-IP-
or-FQDN/ -t vsphere.local -cu administrator -cp password -f "C:\Program Files
(x86)\VMware\vCAC\Server\Model Manager Data\Cafe\Vcac-Config.data" -v
The password is the administrator@vsphere.local password.
e Run a command to update the registration information in the IaaS database.
SQL Server with Windows Authentication:
"C:\Program Files (x86)\VMware\vCAC\Server\Model Manager Data\Cafe\Vcac-
Config.exe" MoveRegistrationDataToDb -s IaaS-SQL-server-IP-or-FQDN -d SQL-
database-name -f "C:\Program Files (x86)\VMware\vCAC\Server\Model Manager
Data\Cafe\Vcac-Config.data" -v
SQL Server with Native SQL Authentication:
"C:\Program Files (x86)\VMware\vCAC\Server\Model Manager Data\Cafe\Vcac-
Config.exe" MoveRegistrationDataToDb -s SQL-server-IP-or-FQDN -d SQL-
database-name -su SQL-user -sp SQL-user-password -f "C:\Program Files
(x86)\VMware\vCAC\Server\Model Manager Data\Cafe\Vcac-Config.data" -v
To find the server or database name, inspect the following file in a text editor, and search for
repository. Data Source and Initial Catalog values reveal the server address and database
name, respectively.
C:\Program Files (x86)\VMware\vCAC\Server\Model Manager Web\Web.config
The SQL user must have DBO privileges on the database.
Installing vRealize Automation
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