7.3
Table Of Contents
- Installing vRealize Automation
- Contents
- vRealize Automation Installation
- Updated Information
- Installation Overview
- Preparing for Installation
- Deploying the vRealize Automation Appliance
- Installing with the Installation Wizard
- The Standard Installation Interfaces
- Using the Standard Interfaces for Minimal Deployments
- Using the Standard Interfaces for Distributed Deployments
- Distributed Deployment Checklist
- Disabling Load Balancer Health Checks
- Certificate Trust Requirements in a Distributed Deployment
- Configure Web Component, Manager Service and DEM Host Certificate Trust
- Installation Worksheets
- Configuring Your Load Balancer
- Configuring Appliances for vRealize Automation
- Install the IaaS Components in a Distributed Configuration
- Install IaaS Certificates
- Download the IaaS Installer
- Choosing an IaaS Database Scenario
- Install an IaaS Website Component and Model Manager Data
- Install Additional IaaS Web Server Components
- Install the Active Manager Service
- Install a Backup Manager Service Component
- Installing Distributed Execution Managers
- Configuring Windows Service to Access the IaaS Database
- Verify IaaS Services
- Installing Agents
- Set the PowerShell Execution Policy to RemoteSigned
- Choosing the Agent Installation Scenario
- Agent Installation Location and Requirements
- Installing and Configuring the Proxy Agent for vSphere
- Installing the Proxy Agent for Hyper-V or XenServer
- Installing the VDI Agent for XenDesktop
- Installing the EPI Agent for Citrix
- Installing the EPI Agent for Visual Basic Scripting
- Installing the WMI Agent for Remote WMI Requests
- Silent Installation
- Post-Installation Tasks
- Configure FIPS Compliant Encryption
- Enable Automatic Manager Service Failover
- Automatic PostgreSQL Database Failover
- Replacing Self-Signed Certificates with Certificates Provided by an Authority
- Changing Host Names and IP Addresses
- Removing a vRealize Automation Appliance from a Cluster
- Licensing vRealize Code Stream
- Installing the vRealize Log Insight Agent
- Change an Appliance FQDN Back to the Original FQDN
- Configure SQL AlwaysOn Availability Group
- Configure Access to the Default Tenant
- Troubleshooting an Installation
- Default Log Locations
- Rolling Back a Failed Installation
- Create a Support Bundle
- General Installation Troubleshooting
- Installation or Upgrade Fails with a Load Balancer Timeout Error
- Server Times Are Not Synchronized
- Blank Pages May Appear When Using Internet Explorer 9 or 10 on Windows 7
- Cannot Establish Trust Relationship for the SSL/TLS Secure Channel
- Connect to the Network Through a Proxy Server
- Console Steps for Initial Content Configuration
- Cannot Downgrade vRealize Automation Licenses
- Troubleshooting the vRealize Automation Appliance
- Installers Fail to Download
- Encryption.key File has Incorrect Permissions
- Directories Management Identity Manager Fails to Start After Horizon-Workspace Restart
- Incorrect Appliance Role Assignments After Failover
- Failures After Promotion of Replica and Master Nodes
- Incorrect Component Service Registrations
- Additional NIC Causes Management Interface Errors
- Cannot Promote a Secondary Virtual Appliance to Master
- Active Directory Sync Log Retention Time Is Too Short
- RabbitMQ Cannot Resolve Host Names
- Troubleshooting IaaS Components
- Prerequisite Fixer Cannot Install .NET Features
- Validating Server Certificates for IaaS
- Credentials Error When Running the IaaS Installer
- Save Settings Warning Appears During IaaS Installation
- Website Server and Distributed Execution Managers Fail to Install
- IaaS Authentication Fails During IaaS Web and Model Management Installation
- Failed to Install Model Manager Data and Web Components
- IaaS Windows Servers Do Not Support FIPS
- Adding an XaaS Endpoint Causes an Internal Error
- Uninstalling a Proxy Agent Fails
- Machine Requests Fail When Remote Transactions Are Disabled
- Error in Manager Service Communication
- Email Customization Behavior Has Changed
- Troubleshooting Log-In Errors
Problem
The horizon-workspace service cannot start due an error similar to the following:
Error creating bean with name
'liquibase' defined in class path resource [spring/datastore-wireup.xml]:
Invocation of init method failed; nested exception is
liquibase.exception.LockException: Could not acquire change log lock. Currently
locked by fe80:0:0:0:250:56ff:fea8:7d0c%eth0
(fe80:0:0:0:250:56ff:fea8:7d0c%eth0) since 10/29/15
Cause
The Identity Manager might fail to start in a high availability environment because of issues with the
liquibase data management utility used by vRealize Automation.
Solution
1 Log in as root to a console session on the vRealize Automation appliance.
2 Stop the horizon-workspace service by entering the following command.
#service horizon-workspace stop
3 Open the Postgres shell as super user.
su postgres
4 Navigate to the correct bin directory.
cd /opt/vmware/vpostgres/current/bin
5 Connect to the database.
psql vcac
6 From saas.databasechangeloglock, run the following SQL query.
select * from databasechangeloglock;
If the output shows a value of "t" for true, the lock must be released manually.
7 If you need to manually release the lock, run the following SQL query.
update saas.databasechangeloglock set locked=FALSE, lockgranted=NULL,
lockedby=NULL where id=1;
8 From saas.databasechangeloglock, run the following SQL query.
select * from databasechangeloglock;
The output should show a value of "f" for false, meaning it is unlocked.
9 Exit the Postgres vcac database.
vcac=# \q
Installing vRealize Automation
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