7.3
Table Of Contents
- Installing vRealize Automation
- Contents
- vRealize Automation Installation
- Updated Information
- Installation Overview
- Preparing for Installation
- Deploying the vRealize Automation Appliance
- Installing with the Installation Wizard
- The Standard Installation Interfaces
- Using the Standard Interfaces for Minimal Deployments
- Using the Standard Interfaces for Distributed Deployments
- Distributed Deployment Checklist
- Disabling Load Balancer Health Checks
- Certificate Trust Requirements in a Distributed Deployment
- Configure Web Component, Manager Service and DEM Host Certificate Trust
- Installation Worksheets
- Configuring Your Load Balancer
- Configuring Appliances for vRealize Automation
- Install the IaaS Components in a Distributed Configuration
- Install IaaS Certificates
- Download the IaaS Installer
- Choosing an IaaS Database Scenario
- Install an IaaS Website Component and Model Manager Data
- Install Additional IaaS Web Server Components
- Install the Active Manager Service
- Install a Backup Manager Service Component
- Installing Distributed Execution Managers
- Configuring Windows Service to Access the IaaS Database
- Verify IaaS Services
- Installing Agents
- Set the PowerShell Execution Policy to RemoteSigned
- Choosing the Agent Installation Scenario
- Agent Installation Location and Requirements
- Installing and Configuring the Proxy Agent for vSphere
- Installing the Proxy Agent for Hyper-V or XenServer
- Installing the VDI Agent for XenDesktop
- Installing the EPI Agent for Citrix
- Installing the EPI Agent for Visual Basic Scripting
- Installing the WMI Agent for Remote WMI Requests
- Silent Installation
- Post-Installation Tasks
- Configure FIPS Compliant Encryption
- Enable Automatic Manager Service Failover
- Automatic PostgreSQL Database Failover
- Replacing Self-Signed Certificates with Certificates Provided by an Authority
- Changing Host Names and IP Addresses
- Removing a vRealize Automation Appliance from a Cluster
- Licensing vRealize Code Stream
- Installing the vRealize Log Insight Agent
- Change an Appliance FQDN Back to the Original FQDN
- Configure SQL AlwaysOn Availability Group
- Configure Access to the Default Tenant
- Troubleshooting an Installation
- Default Log Locations
- Rolling Back a Failed Installation
- Create a Support Bundle
- General Installation Troubleshooting
- Installation or Upgrade Fails with a Load Balancer Timeout Error
- Server Times Are Not Synchronized
- Blank Pages May Appear When Using Internet Explorer 9 or 10 on Windows 7
- Cannot Establish Trust Relationship for the SSL/TLS Secure Channel
- Connect to the Network Through a Proxy Server
- Console Steps for Initial Content Configuration
- Cannot Downgrade vRealize Automation Licenses
- Troubleshooting the vRealize Automation Appliance
- Installers Fail to Download
- Encryption.key File has Incorrect Permissions
- Directories Management Identity Manager Fails to Start After Horizon-Workspace Restart
- Incorrect Appliance Role Assignments After Failover
- Failures After Promotion of Replica and Master Nodes
- Incorrect Component Service Registrations
- Additional NIC Causes Management Interface Errors
- Cannot Promote a Secondary Virtual Appliance to Master
- Active Directory Sync Log Retention Time Is Too Short
- RabbitMQ Cannot Resolve Host Names
- Troubleshooting IaaS Components
- Prerequisite Fixer Cannot Install .NET Features
- Validating Server Certificates for IaaS
- Credentials Error When Running the IaaS Installer
- Save Settings Warning Appears During IaaS Installation
- Website Server and Distributed Execution Managers Fail to Install
- IaaS Authentication Fails During IaaS Web and Model Management Installation
- Failed to Install Model Manager Data and Web Components
- IaaS Windows Servers Do Not Support FIPS
- Adding an XaaS Endpoint Causes an Internal Error
- Uninstalling a Proxy Agent Fails
- Machine Requests Fail When Remote Transactions Are Disabled
- Error in Manager Service Communication
- Email Customization Behavior Has Changed
- Troubleshooting Log-In Errors
n
vRealize Automation WAPI
Note If you see the following message, restart the machine and then follow this procedure: Error
opening installation log file. Verify that the specified log file location exists
and it is writable.
Note If the Windows system has been reverted or you have uninstalled IaaS, you must run the
iisreset command before you reinstall vRealize Automation IaaS.
2 Revert your database to the state it was in before the installation was started. The method you use
depends on the original database installation mode.
3 In IIS (Internet Information Services Manager) select the Default Web Site (or your custom site) and
click Bindings. Remove the https binding (defaults to 443).
4 Check that the Applications Repository, vCAC and WAPI have been deleted and that the application
pools RepositoryAppPool, vCACAppPool, WapiAppPool have also been deleted.
Table 8‑1. Roll Back Failure Points
Failure Point Action
Installing Manager Service If present, uninstall vCloud Automation Center Server.
Installing DEM-Orchestrator If present, uninstall the DEM Orchestrator.
Installing DEM-Worker If present, uninstall all DEM Workers.
Installing an Agent If present, uninstall all vRealize Automation agents.
Create a vRealize Automation Support Bundle
You can create a vRealize Automation support bundle using the vRealize Automation appliance
management interface. Support bundles gather logs, and help you or VMware technical support to
troubleshoot vRealize Automation problems.
Procedure
1 Open a Web browser to the vRealize Automation appliance management interface URL.
https://vrealize-automation-appliance-FQDN:5480
2 Log in as root, and click vRA Settings > Cluster.
3 Click Create Support Bundle.
4 Click Download and save the support bundle file on your system.
Support bundles include information from the vRealize Automation appliance and IaaS Windows servers.
If you lose connectivity between the vRealize Automation appliance and IaaS components, the support
bundle might be missing the IaaS component logs.
Installing vRealize Automation
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