7.2
Table Of Contents
- Installing vRealize Automation
- Contents
- vRealize Automation Installation
- Updated Information
- Installation Overview
- Preparing for Installation
- Installing with the Installation Wizard
- Deploy the vRealize Automation Appliance
- Using the Installation Wizard for Minimal Deployments
- Run the Installation Wizard for a Minimal Deployment
- Installing the Management Agent
- Synchronize Server Times
- Run the Prerequisite Checker
- Specify Minimal Deployment Parameters
- Create Snapshots Before You Begin the Installation
- Finish the Installation
- Address Installation Failures
- Set Up Credentials for Initial Content Configuration
- Using the Installation Wizard for Enterprise Deployments
- Run the Installation Wizard for an Enterprise Deployment
- Installing the Management Agent
- Synchronize Server Times
- Run the Prerequisite Checker
- Specify Enterprise Deployment Parameters
- Create Snapshots Before You Begin the Installation
- Finish the Installation
- Address Installation Failures
- Set Up Credentials for Initial Content Configuration
- The Standard Installation Interfaces
- Using the Standard Interfaces for Minimal Deployments
- Using the Standard Interfaces for Distributed Deployments
- Distributed Deployment Checklist
- Distributed Installation Components
- Disabling Load Balancer Health Checks
- Certificate Trust Requirements in a Distributed Deployment
- Configure Web Component, Manager Service and DEM Host Certificate Trust
- Installation Worksheets
- Deploy the vRealize Automation Appliance
- Configuring Your Load Balancer
- Configuring Appliances for vRealize Automation
- Install the IaaS Components in a Distributed Configuration
- Install IaaS Certificates
- Download the IaaS Installer
- Choosing an IaaS Database Scenario
- Install an IaaS Website Component and Model Manager Data
- Install Additional IaaS Web Server Components
- Install the Active Manager Service
- Install a Backup Manager Service Component
- Installing Distributed Execution Managers
- Configuring Windows Service to Access the IaaS Database
- Verify IaaS Services
- Installing Agents
- Set the PowerShell Execution Policy to RemoteSigned
- Choosing the Agent Installation Scenario
- Agent Installation Location and Requirements
- Installing and Configuring the Proxy Agent for vSphere
- Installing the Proxy Agent for Hyper-V or XenServer
- Installing the VDI Agent for XenDesktop
- Installing the EPI Agent for Citrix
- Installing the EPI Agent for Visual Basic Scripting
- Installing the WMI Agent for Remote WMI Requests
- Post-Installation Tasks
- Troubleshooting an Installation
- Default Log Locations
- Rolling Back a Failed Installation
- Create a Support Bundle
- General Installation Troubleshooting
- Installation or Upgrade Fails with a Load Balancer Timeout Error
- Server Times Are Not Synchronized
- Blank Pages May Appear When Using Internet Explorer 9 or 10 on Windows 7
- Cannot Establish Trust Relationship for the SSL/TLS Secure Channel
- Connect to the Network Through a Proxy Server
- Console Steps for Initial Content Configuration
- Cannot Downgrade vRealize Automation Licenses
- Troubleshooting the vRealize Automation Appliance
- Troubleshooting IaaS Components
- Validating Server Certificates for IaaS
- Credentials Error When Running the IaaS Installer
- Save Settings Warning Appears During IaaS Installation
- Website Server and Distributed Execution Managers Fail to Install
- IaaS Authentication Fails During IaaS Web and Model Management Installation
- Failed to Install Model Manager Data and Web Components
- IaaS Windows Servers Do Not Support FIPS
- Adding an XaaS Endpoint Causes an Internal Error
- Uninstalling a Proxy Agent Fails
- Machine Requests Fail When Remote Transactions Are Disabled
- Error in Manager Service Communication
- Email Customization Behavior Has Changed
- Troubleshooting Log-In Errors
- Silent Installation
- Index
6
Troubleshooting a vRealize Automation Installation 127
Default Log Locations 127
Rolling Back a Failed Installation 128
Roll Back a Minimal Installation 128
Roll Back a Distributed Installation 129
Create a vRealize Automation Support Bundle 130
General Installation Troubleshooting 130
Installation or Upgrade Fails with a Load Balancer Timeout Error 130
Server Times Are Not Synchronized 131
Blank Pages May Appear When Using Internet Explorer 9 or 10 on Windows 7 131
Cannot Establish Trust Relationship for the SSL/TLS Secure Channel 132
Connect to the Network Through a Proxy Server 132
Console Steps for Initial Content Conguration 133
Cannot Downgrade vRealize Automation Licenses 134
Troubleshooting the vRealize Automation Appliance 134
Installers Fail to Download 134
Encryption.key File has Incorrect Permissions 134
Identity Manager Fails to Start After Horizon-Workspace Restart 135
Incorrect Appliance Role Assignments After Failover 136
Failures After Promotion of Replica and Master Nodes 136
Incorrect vRealize Automation Component Service Registrations 137
Troubleshooting IaaS Components 138
Validating Server Certicates for IaaS 138
Credentials Error When Running the IaaS Installer 138
Save Seings Warning Appears During IaaS Installation 139
Website Server and Distributed Execution Managers Fail to Install 139
IaaS Authentication Fails During IaaS Web and Model Management Installation 139
Failed to Install Model Manager Data and Web Components 140
IaaS Windows Servers Do Not Support FIPS 141
Adding an XaaS Endpoint Causes an Internal Error 141
Uninstalling a Proxy Agent Fails 142
Machine Requests Fail When Remote Transactions Are Disabled 142
Error in Manager Service Communication 143
Email Customization Behavior Has Changed 143
Troubleshooting Log-In Errors 144
Aempts to Log In as the IaaS Administrator with Incorrect UPN Format Credentials Fails with
No Explanation 144
Log In Fails with High Availability 144
Proxy Prevents VMware Identity Manager User Log In 145
7
Silent vRealize Automation Installation 147
Perform a Silent vRealize Automation Installation 147
Perform a Silent vRealize Automation Management Agent Installation 148
Silent vRealize Automation Installation Answer File 149
The vRealize Automation Installation Command Line 149
vRealize Automation Installation Command Line Basics 150
vRealize Automation Installation Command Names 150
The vRealize Automation Installation API 151
Convert Between vRealize Automation Silent Properties and JSON 152
Contents
VMware, Inc. 5