7.1

IaaS Authentication Fails During IaaS Web and Model Management Installation
When running the Prerequisite Checker, you see a message that the IIS authentication check has failed.
Problem
The message tells you that authentication is not enabled, but the IIS authentication check box is selected.
Solution
1 Clear the Windows authentication check box.
2 Click Save.
3 Select the Windows authentication check box.
4 Click Save.
5 Rerun the Prerequisite Checker.
Failed to Install Model Manager Data and Web Components
Your vRealize Automation installation can fail if the IaaS installer is unable to save the Model Manager Data
component and Web component.
Problem
Your installation fails with the following message:
The IaaS installer failed to save the Model Manager Data and
Web components.
Cause
The failure has several potential causes.
n
Connectivity issues to the vRealize Automation appliance or connectivity issues between the
appliances. A connection aempt fails because there was no response or the connection could not be
made.
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Trusted certicate issues in IaaS when using a distributed conguration.
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A certicate name mismatch in a distributed conguration.
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The certicate may be invalid or an error on the certicate chain might exist.
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The Repository Service fails to start.
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Incorrect conguration of the load balancer in a distributed environment.
Solution
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Connectivity
Check that you can connect to the vRealize Automation appliance by typing the following URL in a
Web browser: hps//vra-va-hostname.domain.name.
n
Trusted Certicate Issues
n
In IaaS, open Microsoft Management Console with the command mmc.exe and check that the
certicate used in the installation has been added to the Trusted Root Certicate Store in the
machine.
n
From a browser check hps://<ip-web>/repository/data/MetaModel.svc and verify that no certicate
errors appear in your browser.
Installing vRealize Automation
132 VMware, Inc.