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Table Of Contents
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Certificate Name Mismatch
This error can occur when the certificate is issued to a particular name and a different name or IP
address is used. You can suppress the certificate name mismatch error during installation by
selecting Suppress certificate mismatch.
You can also use the Suppress certificate mismatch option to ignore remote certificate revocation list
match errors.
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Invalid Certificate
Open Microsoft Management Console with the command mmc.exe. Check that the certificate is not
expired and that the status is correct. Do this for all certificates in the certificate chain. You might have
to import other certificates in the chain into the Trusted Root Certificate Store when using a Certificate
hierarchy.
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Repository Service
Use the following actions to check the status of the repository service.
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From a browser, check the status of the MetaModel service at https://<ip-
web>/repository/data/MetaModel.svc.
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Check the Repository.log for errors.
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Reset IIS (iisreset) if you have problems with the applications hosted on the Web site
(Repository, vRealize Automation, or WAPI).
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Check the Web site logs in %SystemDrive%\inetpub\logs\LogFiles for additional logging
information.
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Verify that Prerequisite Checker passed when checking the requirements.
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On Windows 2012, check that WCF Services under .NET Framework is installed and that HTTP
activation is installed.
Adding an XaaS Endpoint Causes an Internal Error
When you attempt to create an XaaS endpoint, an internal error message appears.
Problem
Creation of an endpoint fails with the following internal error message, An internal error has
occurred. If the problem persists, please contact your system administrator. When
contacting your system administrator, use this reference: c0DD0C01. Reference codes are
randomly generated and not linked to a particular error message.
Solution
1 Open the vRealize Automation appliance log file.
/var/log/vcac/catalina.out
Installing vRealize Automation
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