6.2
Table Of Contents
- Installation and Configuration
- Contents
- vRealize Automation Installation and Configuration
- Updated Information
- Installation Overview
- Preparing for Installation
- Minimal Deployment Checklist
- Minimal Deployment
- Distributed Deployment
- Distributed Deployment Checklist
- Distributed Installation Components
- Disabling Load Balancer Health Checks
- Certificate Trust Requirements in a Distributed Deployment
- Installation Worksheets
- Deploy Appliances for vRealize Automation
- Configuring Your Load Balancer
- Configuring Appliances for vRealize Automation
- Configure the Identity Appliance
- Configure the Primary vRealize Appliance
- Configuring Additional Instances of vRealize Appliance
- Enable Time Synchronization on the vRealize Appliance
- Configure Appliance Database on the Secondary vRealize Appliance
- Configure Appliance Database Replication on the Secondary Appliance
- Join a vRealize Appliance to a Cluster
- Disable Unused Services
- Validate the Distributed Deployment
- Test Appliance Database Failover
- Test Appliance Database Failback
- Validate Appliance Database Replication
- Install the IaaS Components in a Distributed Configuration
- Install IaaS Certificates
- Download the IaaS Installer
- Choosing an IaaS Database Scenario
- Install the Primary IaaS Website Component with Model Manager Data
- Install Additional IaaS Website Components
- Install the Primary Manager Service
- Install an Additional Manager Service Component
- Installing Distributed Execution Managers
- Configuring Windows Service to Access the IaaS Database
- Verify IaaS Services
- Installing Agents
- Set the PowerShell Execution Policy to RemoteSigned
- Choosing the Agent Installation Scenario
- Agent Installation Location and Requirements
- Installing and Configuring the Proxy Agent for vSphere
- Installing the Proxy Agent for Hyper-V or XenServer
- Installing the VDI Agent for XenDesktop
- Installing the EPI Agent for Citrix
- Installing the EPI Agent for Visual Basic Scripting
- Installing the WMI Agent for Remote WMI Requests
- Configuring Initial Access
- Configuring Additional Tenants
- Updating vRealize Automation Certificates
- Extracting Certificates and Private Keys
- Updating the Identity Appliance Certificate
- Updating the vRealize Appliance Certificate
- Updating the IaaS Certificate
- Replace the Identity Appliance Management Site Certificate
- Updating the vRealize Appliance Management Site Certificate
- Replace a Management Agent Certificate
- Troubleshooting
- Default Log Locations
- Rolling Back a Failed Installation
- Create a Support Bundle for vRealize Automation
- Installers Fail to Download
- Failed to Install Model Manager Data and Web Components
- Save Settings Warning Appears During IaaS Installation
- WAPI and Distributed Execution Managers Fail to Install
- IaaS Authentication Fails During IaaS Web and Model Management Installation
- Installation or Upgrade Fails with a Load Balancer Timeout Error
- Uninstalling a Proxy Agent Fails
- Validating Server Certificates for IaaS
- Server Times Are Not Synchronized
- RabbitMQ Configuration Fails in a High-Availability Environment
- Encryption.key File has Incorrect Permissions
- Log in to the vRealize Automation Console Fails
- Error Communicating to the Remote Server
- Blank Pages May Appear When Using Internet Explorer 9 or 10 on Windows 7
- Cannot Establish Trust Relationship for the SSL/TLS Secure Channel
- Cannot Log in to a Tenant or Tenant Identity Stores Disappear
- Adding an Endpoint Causes an Internal Error
- Error in Manager Service Communication
- Machine Requests Fail When Remote Transactions Are Disabled
- Credentials Error When Running the IaaS Installer
- Attempts to Log In as the IaaS Administrator with Incorrect UPN Format Credentials Fails with No Explanation
- Email Customization Behavior Has Changed
- Changes Made to /etc/hosts Files Might Be Overwritten
- Network Settings Were Not Successfully Applied
c Right click on the target machine.
d Select Delete to remove the machine.
Credentials Error When Running the IaaS Installer
When you install IaaS components, you get an error when entering your virtual appliance credentials.
Problem
After providing credentials in the IaaS installer, an org.xml.sax.SAXParseException error appears.
Cause
You used incorrect credentials or an incorrect credential format.
Solution
u
Ensure that you use the correct tenant and user name values.
For example, the SSO default tenant uses domain name such as vsphere.local, not
administrator@vsphere.local.
Attempts to Log In as the IaaS Administrator with
Incorrect UPN Format Credentials Fails with No
Explanation
You attempt to log in to vRealize Automation as an IaaS administrator and are redirected to the login
page with no explanation.
Problem
If you attempt to log in to vRealize Automation as an IaaS administrator with UPN credentials that do not
include the @<em>yourdomain</em> portion of the user name, you are logged out of SSO immediately
and redirected to the login page with no explanation. </li>
Cause
The UPN entered must adhere to a yourname.admin@yourdomain format, for example if you log in using
jsmith.admin@sqa.local as the user name but the UPN in the Active Directory is only set as jsmith.admin,
the login fails.
Solution
To correct the problem change the userPrincipalName value to include the needed @yourdomain
content and retry login. In this example the UPN name should be jsmith.admin@sqa.local. This
information is provided in the log file in the log/vcac folder.
Email Customization Behavior Has Changed
In vRealize Automation 6.0 or later, only notifications generated by the IaaS component can be
customized by using the email template functionality from earlier versions.
Installation and Configuration
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